Cannot access windowsupdates

[Guest]

I just re-installed my XP home operating system, but cannot seem to install
updates from windowsupdate.microsoft.com. My web browser hangs and doesn't
give me any option to install updates. Can you help?

 

[Thorsten Matzner]

I just re-installed my XP home operating system, but cannot seem to install
updates from windowsupdate.microsoft.com. My web browser hangs and doesn't
give me any option to install updates. Can you help?

Post this to
news://msnews.microsoft.com/microsoft.public.windowsupdate, if you do
not get further help from here.

 

[Guest]

Have you ran a virus and spyware check? Why did you have to reinstall?

 

[M Skabialka]

I recently helped someone who had blocked the Microsoft update manager in
Zone Alarm. It had come up automatically one day and he thought it was
spyware or something...

 

[Frank Saunders, MS-MVP]

I just re-installed my XP home operating system, but cannot seem to
install
updates from windowsupdate.microsoft.com. My web browser hangs and
doesn't
give me any option to install updates. Can you help?

Windows Update Fails:
Click on START and the RUN put in each line seen below and clicked on
OK. (do each one line at a time)
REGSVR32 C:\WINDOWS\System32\wuapi.dll
REGSVR32 C:\WINDOWS\System32\wuaueng.dll
REGSVR32 C:\WINDOWS\System32\atl.dll
REGSVR32 C:\WINDOWS\System32\wucltui.dll
REGSVR32 C:\WINDOWS\System32\wups.dll
Disable your anti-virus when obtaining the updates.
Make sure that your firewall is allowing the connection to Windows Update .
This would be on ports 80 and 443.
http://v4.windowsupdate.microsoft.com/en/default.asp
If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
Windows Update Checklist
http://www3.telus.net/dandemar/updtcl.htm
This newsgroup is read by MS staff:
news://msnews.microsoft.com/microsoft.public.windowsupdate
WinXP:
You receive error message 0x80070003 when you try to update Windows from the
Windows Update Web site:
http://support.microsoft.com/kb/836949
Cannot gain access to Windows Update site:
http://support.microsoft.com/kb/836987

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[Thomas Wendell]

I get this page when clicking WinUpdate-shortcut
http://v5.windowsupdate.microsoft.com/v5consumer/default.aspx?ln=fi
(but I have XP in finnish)..


--
Tumppi
Reply to group
=================================================
Most learned on nntp://news.mircosoft.com
Helsinki, Finland (remove _NOSPAM)
(translations from FI/SE not always accurate)
=================================================

 

[Frank Saunders, MS-MVP]

I get this page when clicking WinUpdate-shortcut
http://v5.windowsupdate.microsoft.com/v5consumer/default.aspx?ln=fi
(but I have XP in finnish)..

Your question is?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[Thomas Wendell]

Not a question, but reminder that XP uses v5 of winupdate..


--
Tumppi
Reply to group
=================================================
Most learned on nntp://news.mircosoft.com
Helsinki, Finland (remove _NOSPAM)
(translations from FI/SE not always accurate)
=================================================

 

[Guest]

Thanks for your help Frank. I isolated the problem to McAfee VirusScan
Enterprise 7.1. I was able to access Windows Update after un-installing this
program. Thanks for the clarifications below.

 

[Guest]

Thanks for your help Frank. I isolated the problem to McAfee VirusScan
Enterprise 7.1. I was able to access Windows Update after un-installing this
program. Thanks for the clarifications below.