Cannot access CD drive

  • Thread starter Thread starter netwod
  • Start date Start date
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netwod

Have fitted a brand new DVDRAM drive to customer's Dell Dimension 3000
machine and while XP recognised the new hardware and installed it,
neither audio CDs or data CDs are recognised by the computer.

Old drive was considered suspect because (a) it behaved just like the
new one, (b) it would often open by itself at machine power on, and
(c) would often not close at all when the drive button was pressed,
and sometimes would start to close (pulling the drawer in perhaps 1/3
way) before pushing it out again. No other devices on the IDE cable,
and old drive was set to Cable Select. New drive responds correctly to
the open / close

Have downloaded and installed new LGE firmware for the drive, but
cannot find newer drivers for it. Device Manager correctly shows the
model of the LGE DVDRam drive. Have tried the new drive with both
Cable Select and Master settings.

Have not yet tried a new IDE cable.

Any other suggestions from anyone here? Could the IDE controller be
flaky?

Jerome
 
netwod said:
Have fitted a brand new DVDRAM drive to customer's Dell Dimension 3000
machine and while XP recognized the new hardware and installed it,
neither audio CDs or data CDs are recognized by the computer.

Old drive was considered suspect because (a) it behaved just like the
new one, (b) it would often open by itself at machine power on, and
(c) would often not close at all when the drive button was pressed,
and sometimes would start to close (pulling the drawer in perhaps 1/3
way) before pushing it out again. No other devices on the IDE cable,
and old drive was set to Cable Select. New drive responds correctly to
the open / close

Have downloaded and installed new LGE firmware for the drive, but
cannot find newer drivers for it. Device Manager correctly shows the
model of the LGE DVDRam drive. Have tried the new drive with both
Cable Select and Master settings.

Have not yet tried a new IDE cable.

Any other suggestions from anyone here? Could the IDE controller be
flaky?

Jerome
Click to expand...

One of these might help:

CD repair for XP
http://aumha.org/downloads/cdgone.zip

Also try the following. You should back up the registry before making
changes:

Click Start, Run, type Regedit, click OK.
Locate this Registry Key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
Key Name: {4D36E965-E325-11CE-BFC1-08002BE10318}
Value Data: [Delete All Value Data from UpperFilters and LowerFilters]
Note: Do not delete the Key or the Multi-String Values. Delete only the
data values.
Exit Registry and Reboot
 
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