cannot access address bar in internet explorer

[jd]

the pc hangs if this guy tries to click the drop down box for the address
bar.
Any ideas?
I told him to put on sp2.
Thank you in advance

 

[Ramesh, MS-MVP]

jd,

See if clearing the history and TIF helps.
http://www.mvps.org/winhelp2002/delcache.htm

 

[jd]

Thank you Ramesh.
His pc was not even a day old but I will pass on the info and report back.