Can`t delete e-mail message from inbox

[Guest]

I have an e-mail in my inbox I can`t delete and I notice that this seems to
be a widespread problem. I have Vista/Windows Mail and it`s a safe address.

Have Microsoft found a cure for this problem yet or does anyone have a
suggestion to help please.

Best Regards

Kenny

 

[Frank Saunders, MS-MVP OE/WM]

I have an e-mail in my inbox I can`t delete and I notice that this seems to
be a widespread problem. I have Vista/Windows Mail and it`s a safe
address.

Have Microsoft found a cure for this problem yet or does anyone have a
suggestion to help please.

Best Regards

Kenny

If you are not willing to just ignore them, the only way is to delete both
copies of the database (which does not contain the messages, but only
references to them) and let WinMail rebuild it.
First close WinMail, then use Task Manager to make sure there are no
instances of it under applications or processes.
Then click Start | Search | Advanced Search
Check the box to include non-indexed, hidden and system files.
In the Name field type WindowsMail.MSMessageStore and click the Search
button.
It should show you two copies. Delete both of them and re-open WinMail.
WinMail will work in the background and recover all of the messages that are
really there.

 

[Guest]

Frank

Thanks for the prompt reply. I`m a bit of a novice with pc`s, if I follow
the procedure you mentioned will my contacts and saved e-mails (of which
there are many) be safe and kept.

 

[Peter Foldes]

kenny

Yes they should be but it is always prudent to back them up before.