VISTA E-MAIL

[FRANCHIZ]

I'VE BEEN HAVING PROBLEMS WITH ITEMS BEING DELETED FROM MY INBOX WHEN I'M
EITHER CLOSING MY E-MAIL OR GOING TO DELETED ITEMS. THEY ARE TOTALLY
DELETED. THEY ARE NOT SENT TO MY DELETED ITEMS. I HAVE LOOKED IN THE
OPTIONS, BUT HAVEN'T FOUND ANYTHING THAT WILL FIX THE PROBLEM. CAN SOMEONE
PLEASE HELP?

THANKS

 

[Andrew Murray]

First help us by not shouting (all caps)....please. You also might try the
Mail newsgroups - the one you posted to is for general Vista problems, not
specifically Windows Mail/Windows Live Mail.

That said, I did a Google and came up with this (just the first result of
the list).

http://www1.umn.edu/adcs/guides/email/windowsmail/

Try changing the options

Tools (menu) > Options > Advanced (Tab) > Maintenance (button).

Then check/change the options:

"Empty items from Deleted folder on Exit".

and/or

"Purge deleted messages when leaving IMAP folders" (I think this applies
with "IMAP" mail servers like AOL).

This may not explain why things are "auto-deleting" but it may prevent them
being deleted on exit.

Just to clarify -- are you using Vista Windows Mail or Windows Live Mail,
or some other program?

 

[Gordon]

I'VE BEEN HAVING PROBLEMS WITH ITEMS BEING DELETED FROM MY INBOX WHEN I'M
EITHER CLOSING MY E-MAIL OR GOING TO DELETED ITEMS. THEY ARE TOTALLY
DELETED. THEY ARE NOT SENT TO MY DELETED ITEMS. I HAVE LOOKED IN THE
OPTIONS, BUT HAVEN'T FOUND ANYTHING THAT WILL FIX THE PROBLEM. CAN
SOMEONE
PLEASE HELP?

THANKS

Have you tried View-Current View-All Messages?

 

[Bill Yanaire]

Have you tried View-Current View-All Messages?

So you think that changing the View would bring back the deleted messages?
the OP did say that the messages are gone. Oops.

 

[Drew Tognola]

I'VE BEEN HAVING PROBLEMS WITH ITEMS BEING DELETED FROM MY INBOX WHEN I'M
EITHER CLOSING MY E-MAIL OR GOING TO DELETED ITEMS. THEY ARE TOTALLY
DELETED. THEY ARE NOT SENT TO MY DELETED ITEMS. I HAVE LOOKED IN THE
OPTIONS, BUT HAVEN'T FOUND ANYTHING THAT WILL FIX THE PROBLEM. CAN
SOMEONE
PLEASE HELP?

THANKS

Franchiz,

They may be deleted after closing because of a setting in 'Tools > Options >
Advanced > Maintenance'.
Uncheck 'Empty messages from the 'Deleted Items' folder on exit'.

Drew