can send to individuals - not group

[Guest]

We are using Outlook 2002 - We are able to send to individuals - one or two/
email but unable to send to group. When we send to one or two - we type in
the address. When we try to send to group we click on the catagory > action >
new message to contact. The addresses show correctly. The individuals send ok
but the group comes back with an error message of undeliverability. Any
ideas???

 

[Russ Valentine [MVP-Outlook]]

Explain what you mean by group.
If you mean a Distribution List, what happens if you send a message just to
this DL?

 

[Guest]

No it wasnt a DL. I put certain contacts into catagories and then tried to
email from the catagoryusing: action> new message to contact. I believe I
fixed my problem. I was able to find our 2003 Professional edition disk and
ran an upgrade. Seems like things are working - for the moment! Thanks for
all your expertise!

Explain what you mean by group.
If you mean a Distribution List, what happens if you send a message just to
this DL?
--
Russ Valentine
[MVP-Outlook]

We are using Outlook 2002 - We are able to send to individuals - one or
two/
email but unable to send to group. When we send to one or two - we type in
the address. When we try to send to group we click on the catagory >
action >
new message to contact. The addresses show correctly. The individuals send
ok
but the group comes back with an error message of undeliverability. Any
ideas???