Can recieve but can't send video

[Chuck Juhl]

I am using XP Pro. I can establish connections with other
users over the internet using MSN Messenger 6, windows
messenger 4.7, Paltalk, but others cannot see my video or
hear my voice, even though I can see and here them.

I see the preview screen just fine abnd the microphone is
also working, but the person on the other end of the
internet chat connection cannot see my picture of here my
voice.

This problem only exists on one computer. I do not have
the problem on any of the other 5 computers I have.

It seems that something is blocking voice and video going
out over the net with Chat clients. but allowing both to
come in with chat clients.

My web cam works in Messenger 6, but video conversation
does not.

Anybody have any ideas?

 

[Jonathan Kay [MVP]]

Greetings Chuck,

Firstly, make sure you've gone through the Audio (and Video) Tuning Wizard in Messenger. To
do so, open the main Messenger window, click the Tools menu, then Audio Tuning Wizard, then
go through the wizard to select and test your camera.

Then, verify that the Windows XP Internet Connection Firewall isn't on -- click Start, then
click the Control Panel. If you're in category view click Network and Internet connections
then click Network Connections. Right click your network/internet connection, then click
Properties. Click the Advanced Tab, and verify that the Internet Connection Firewall is
unchecked. As well, if your contact is using some type of third-party firewall (ZoneAlarm,
Norton Internet Security, etc.) have them make sure that Messenger is set to "Permit All",
"Allow All" or "Medium" (ZoneAlarm).

If that's not the case, and if you're using a router (with UPnP support), you may need to
remove the current port forwardings. To do so, click Start, All Programs, Accessories,
Communications, Network Connections. Right-click the "Internet Gateway" (should be under the
Internet Gateway heading) and choose Properties. Choose the Settings button, click each
'msmsgs' or 'msnmsgr' entry and then choose 'Delete' to each one. Then close Messenger
(right-click the Messenger icon, choose Exit), then restart Messenger.

Finally, you might try turning off the QoS Packet Scheduler. To do so, click Start, then
click the Control Panel. If you're in category view click Network and Internet connections
then click Network Connections. Right click your network/internet connection, then click
Properties. Uncheck the QoS Packet Scheduler, then reboot and try again..
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[Chuck Juhl]

I've done all of those things, and still have problem.
Abnsonly on one computer. Is there any setting or port
setting in the registry that effect outhgoing irc voice
and video?

-----Original Message-----
Greetings Chuck,

Firstly, make sure you've gone through the Audio (and

Video) Tuning Wizard in Messenger. To

do so, open the main Messenger window, click the Tools

menu, then Audio Tuning Wizard, then

go through the wizard to select and test your camera.

Then, verify that the Windows XP Internet Connection

Firewall isn't on -- click Start, then

click the Control Panel. If you're in category view

click Network and Internet connections

then click Network Connections. Right click your

network/internet connection, then click

Properties. Click the Advanced Tab, and verify that the

Internet Connection Firewall is

unchecked. As well, if your contact is using some type

of third-party firewall (ZoneAlarm,

Norton Internet Security, etc.) have them make sure that

Messenger is set to "Permit All",

"Allow All" or "Medium" (ZoneAlarm).

If that's not the case, and if you're using a router

(with UPnP support), you may need to

remove the current port forwardings. To do so, click

Start, All Programs, Accessories,

Communications, Network Connections. Right-click

the "Internet Gateway" (should be under the

Internet Gateway heading) and choose Properties. Choose

the Settings button, click each

'msmsgs' or 'msnmsgr' entry and then choose 'Delete' to each one. Then close Messenger
(right-click the Messenger icon, choose Exit), then restart Messenger.

Finally, you might try turning off the QoS Packet

Scheduler. To do so, click Start, then

click the Control Panel. If you're in category view

click Network and Internet connections

then click Network Connections. Right click your

network/internet connection, then click