Can not send

[David Hicks]

Hi , I am having trouble sending emails ( receiving is OK)

Using Windows Vista Premium / Windows mail ver 6.0.6000.16386 (
vista_rtm.061101-2205)

from my dha-ltd.co.uk account, I get messages like : --

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was (I have deleted this email address for
privacy ). Subject 'Fw: East London ', Account: 'mail.dha-ltd.co.uk',
Server: 'smtp.outitgoes.com', Protocol: SMTP, Server Response: '550 relay
not permitted', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC79


I have checked my settings they appear OK

I note it says " relay not permitted ", but I have sent to this address
before

This email account works OK via my Blackberry

Any ideas please

David

 

[David Hicks]

Just to confuse the issue, this was sent by the offending account ?????

 

[mac]

Hi , I am having trouble sending emails ( receiving is OK)

Using Windows Vista Premium / Windows mail ver 6.0.6000.16386 (
vista_rtm.061101-2205)

from my dha-ltd.co.uk account, I get messages like : --

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was (I have deleted this email address for
privacy ). Subject 'Fw: East London ', Account: 'mail.dha-ltd.co.uk',
Server: 'smtp.outitgoes.com', Protocol: SMTP, Server Response: '550 relay
not permitted', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number: 0x800CCC79


I have checked my settings they appear OK

I note it says " relay not permitted ", but I have sent to this address
before

This email account works OK via my Blackberry

Any ideas please

David

Are you connecting to the Internet via your usual connection?
Who is your ISP?
I would ASSume that your Blackberry is using your telecom SMTP server to
send?

 

[David Hicks]

Are you connecting to the Internet via your usual connection? YES

Who is your ISP? ntlworld ( virgin )

I would ASSume that your Blackberry is using your telecom SMTP server to
send? I also assume so

Davod

 

[mac]

Are you connecting to the Internet via your usual connection? YES

Who is your ISP? ntlworld ( virgin )

I would ASSume that your Blackberry is using your telecom SMTP server to
send? I also assume so

Davod

David,
Try Tools>accounts>select your mail.dha-ltd.co.uk account>properties>server
tab, change smtp.outitgoes.com to smtp.ntlworld.com >apply/ok.

Now try sending?

Tell us how it works out, include any error message if it fails please.

 

[Gary VanderMolen]

You've run into a port 25 block.
As a general rule, the owner of the SMTP server must be
the same as the one providing your Internet connection at
that moment. For more on this see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

If you need to know some workarounds, let us know whether
you usually send from home or elsewhere.

 

[David Hicks]

Hi Steve

outitgoes is the server I use for my domain name emails, but suddenly the
problem has gone away, and all is working !

Ah well two day panic for naught, just feel sorry for all those people
that may have received multitudes of emails I have sent and resent that have
been perhaps stuck in the ether

Ah well .... Atleast my Santa's list should have arrived now (LOL)

 

[Gary VanderMolen]

That problem may return, so hold on to the suggested fixes.