Can not send e-mail from Windows mail ????

[MMA-MAN]

Have made no changes in system , running through comcast into windows , can
receive mail can not send from windows mail , however can send it from
comcast homepage ? Problem has to lie between comcast and windows just can't
figure out where ?? Any help would be greatly appreciated !!

 

[Gary VanderMolen]

Do you get an error message when you try to send? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

Comcast made some changes in their email settings. Follow these steps:
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

Note that the outgoing server now requires port 587 rather than port 25.
Also, "My server requires authentication" must be checked.
Although those instructions were written for Outlook Express,
Windows Mail uses the same settings.

 

[MMA-MAN]

Gary thanks for answering , No I do not get an error message at all , it just
stays in my outbox . I did try changing over to the 587 port like you
suggested but still no change ? it is very strange I run 3 different laptops
off of this same router and the other 2 send just fine , I had gone in and
compared all the settings between computers and they all were the same , all
of the 3 run the same security system , Trenmicro , that was one of the first
things I checked all seems good there . I know it has to be something so
simple right in front of my face I just cant find it ?? Wish I had more info
,this one has just got me beat !!

 

[Gary VanderMolen]

That symptom can be caused by interference from an antivirus
program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail