Can Not See Audio Files On Music CD

M

Mike

I have a DVD/CD-RW Drive mounted (F:) on my HP laptop running Windows
XP Professional. The device manager says that the device is working
properly but I can not see the files on any commercial music CD I load.
I have not tried to load any other type of disk.

When I insert the disk, the drive spins but no files are listed when I
navigate to the drive folder. I have uninstalled the drive and had
windows discover and reinstall it. Still not working. I have upgraded
the driver with the latest firmware from Sony. Still not working.

What could be wrong?

This used to work fine a couple of months ago. The only change that
may have happened since then is an upgrade to windows media player.

Laptop: HP Pavillion ZT3000
Make: SONY DVD +RW DW-P50A
 
S

Shenan Stanley

Mike said:
I have a DVD/CD-RW Drive mounted (F:) on my HP laptop running
Windows XP Professional. The device manager says that the device
is working properly but I can not see the files on any commercial
music CD I load. I have not tried to load any other type of disk.

When I insert the disk, the drive spins but no files are listed
when I navigate to the drive folder. I have uninstalled the drive
and had windows discover and reinstall it. Still not working. I
have upgraded the driver with the latest firmware from Sony. Still
not working.

What could be wrong?

This used to work fine a couple of months ago. The only change that
may have happened since then is an upgrade to windows media player.

Laptop: HP Pavillion ZT3000
Make: SONY DVD +RW DW-P50A

The problem I am having now..

"I have not tried to load any other type of disk."

Try it.
Try one you burned (music and data) and a stamped one you
bought/borrowed/got in the mail that says "AOL" on it.
Try other types of CDs and DVDs and see if you can read any of them.
If you have another machine - make sure that other machine can see the
contents of each of the CD/DVDs this one cannot.
 
M

Mike

"I have not tried to load any other type of disk."

Try it.

what will it prove? I still can't see the files of the disks I want to
play.


If you have another machine - make sure that other machine can see the
contents of each of the CD/DVDs this one cannot.

sure they can. No CD will work, even the ones I borrow that work fine
on their owner's machine.
 
S

Shenan Stanley

Mike said:
I have a DVD/CD-RW Drive mounted (F:) on my HP laptop running
Windows XP Professional. The device manager says that the device
is working properly but I can not see the files on any commercial
music CD I load. I have not tried to load any other type of disk.

When I insert the disk, the drive spins but no files are listed
when I navigate to the drive folder. I have uninstalled the drive
and had windows discover and reinstall it. Still not working. I
have upgraded the driver with the latest firmware from Sony. Still
not working.

What could be wrong?

This used to work fine a couple of months ago. The only change
that may have happened since then is an upgrade to windows media
player.

Laptop: HP Pavillion ZT3000
Make: SONY DVD +RW DW-P50A

Shenan said:
The problem I am having now..

"I have not tried to load any other type of disk."

Try it.
Try one you burned (music and data) and a stamped one you
bought/borrowed/got in the mail that says "AOL" on it.
Try other types of CDs and DVDs and see if you can read any of them.
If you have another machine - make sure that other machine can see
the contents of each of the CD/DVDs this one cannot.
what will it prove? I still can't see the files of the disks I
want to play.

sure they can. No CD will work, even the ones I borrow
that work fine on their owner's machine.

What will it prove?

According to your original post - you have no idea if it sees any CD/DVD
content because you've only tried these particular commercial music CDs.
Prove to yourself (and us) the drive is not totally defective before you
start blaming software. heh

NOW that you have added a bit at the bottom - perhaps you can say that the
drive is defective. Maybe. But you have not said if it will read data CDs
or not. Surely you have data CDs..
 
M

Mike

What will it prove?

According to your original post - you have no idea if it sees any CD/DVD
content because you've only tried these particular commercial music CDs.
Prove to yourself (and us) the drive is not totally defective before you
start blaming software. heh

I haven't blamed anything or anyone yet. I tried a photo CD, a
software installation disk, and I tried writing a file to a new CD-R.
Nothing works but when I try to copy the files to the disk the CD
Writing Wizard claims there is not disc in the drive.

NOW that you have added a bit at the bottom - perhaps you can say that the
drive is defective. Maybe. But you have not said if it will read data CDs
or not. Surely you have data CDs..

I'm still not convinced the drive is defective. Are there any services
that must be running that perhaps I disabled necessary for a cd drive
to work properly?
 
S

Shenan Stanley

Mike said:
I have a DVD/CD-RW Drive mounted (F:) on my HP laptop running
Windows XP Professional. The device manager says that the device
is working properly but I can not see the files on any commercial
music CD I load. I have not tried to load any other type of disk.

When I insert the disk, the drive spins but no files are listed
when I navigate to the drive folder. I have uninstalled the drive
and had windows discover and reinstall it. Still not working. I
have upgraded the driver with the latest firmware from Sony. Still
not working.

What could be wrong?

This used to work fine a couple of months ago. The only change
that may have happened since then is an upgrade to windows media
player.

Laptop: HP Pavillion ZT3000
Make: SONY DVD +RW DW-P50A

Shenan said:
The problem I am having now..

"I have not tried to load any other type of disk."

Try it.
Try one you burned (music and data) and a stamped one you
bought/borrowed/got in the mail that says "AOL" on it.
Try other types of CDs and DVDs and see if you can read any of them.
If you have another machine - make sure that other machine can see
the contents of each of the CD/DVDs this one cannot.
what will it prove? I still can't see the files of the disks I
want to play.

sure they can. No CD will work, even the ones I borrow
that work fine on their owner's machine.
What will it prove?

According to your original post - you have no idea if it sees any
CD/DVD content because you've only tried these particular
commercial music CDs. Prove to yourself (and us) the drive is not
totally defective before you start blaming software. heh

NOW that you have added a bit at the bottom - perhaps you can say
that the drive is defective. Maybe. But you have not said if it
will read data CDs or not. Surely you have data CDs..

I haven't blamed anything or anyone yet. I tried a photo CD, a
software installation disk, and I tried writing a file to a new
CD-R. Nothing works but when I try to copy the files to the disk
the CD Writing Wizard claims there is not disc in the drive.

I'm still not convinced the drive is defective.

Are there any
services that must be running that perhaps I disabled necessary for
a cd drive to work properly?

If it is mounting and there are no errors in the event log and it's just
that you cannot read/write anything at all with the drive - it is a HIGHLY
likely chance that it is dead.

I suppose you have removed it from the Device manager and rebooted to let it
reinstall?
 

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