Can not print over network with NAV 2005

[Leroy]

This problem began with the installation of Norton
Antivirus 2005.

My network is two XP Pro computers peer-to-peer networked
through a DSL router/switch. The network is working well.

As an XP Pro "administrator", I still can print from the
remote computer via the network to both a Minolta laser
and to an Epson inkjet, both are USB devices on the same
host computer. As an "administrator", I can also print
from the host computer to the attached printers.
A "power user" can also log onto the host computer and
print to the two USB attached printers.

However, a "power user" can not log onto the remote
computer and print to either the Minolta or Epson
printer - both are reported as not available. Since
an "Administrator" is able to print, I am certain that
the network is functioning properly. Also, since the
problem began with the installation of Norton Antivirus
2005, I am also certain the problem is with a setting,
rule or such in that program.

The Symantec Knowledge Base suggests this is a common
problem with their firewall and internet security
programs but I can not find a workaround for NAV 2005.

At this point, I assume I must enable or disable some
feature of NAV 2005. However, I have no idea what.

Suggesions?

Thank you!
..

 

[Cari \(MS-MVP\)]

Set the printer properties to print direct to printer instead of using the
print spooler and see if there is any change in behavior.

 

[Guest]

Thank you but both printers are set to print immediately
from the remote computer, no spooling.

 

[Guest]

NEVER MIND. The kid changed her password on only one of
the two computers! It was a password problem.