can not get email

[Guest]

I have not been able to get my email . Is there some kind of a problem?

 

[Cynthia Baumann-Retalic]

The whole win mail is a problem on many levels.
I am sooooo upset, working on this for a week
CB

 

[Gary VanderMolen]

There's been no Internet crash, and mail servers all over the world
are still working, but you may have a problem on *your* end.
If you need help with a specific problem, you will need to give us a
more detailed description of the problem, complete with a copy of
the error message.

Gary VanderMolen

 

[Frank Saunders, MS-MVP OE/WM]

I have not been able to get my email . Is there some kind of a problem?

You need to check the mail server's Web page for how to set it up. Use the
instructions for Outlook Express.

 

[Guest]

An unknown error has occurred. Subject 'test', Account: 'mail.charter.net',
Server: 'smtp.charter.net', Protocol: SMTP, Server Response: '421 Cannot
connect to SMTP server 209.225.8.224 (209.225.8.224:25), connect error
10060', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67
Account: 'mail.charter.net', Server: 'mail.charter.net', Protocol: POP3,
Server Response: '-ERR Cannot connect to POP server 209.225.8.224
(209.225.8.224:110), connect error 10060', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC90
Above are the error messages that I am getting . Can you tell me what is
wrong?

 

[Gary VanderMolen]

Both error messages appear to refer to some temporary internal
problem with the mail server at charter.net. However, to rule out
trouble at your end, go through these steps:

Read: http://www.oehelp.com/OETips.aspx#3

If you have McAfee or Norton antivirus, uninstall them. Reboot,
and try WinMail again. If it still doesn't work. Add a new email
account with the same settings as your existing account. Then
delete the existing account. Restart WinMail and try it again.

If you uninstalled your antivirus program, be sure to install either
AVG or Avast, both are free. Whichever antivirus you keep, it
must be configured NOT to scan email.

Gary VanderMolen