can not find server

[Jan]

I have been through multiple trouble shooting steps with
bellsouth and dell. Both believe my problem is the
software Internet explorer. I am able to send and
receive email but I am not able to search the web? The
message I get is "cannot find server".
I am also having difficulty with my phone tools program
ever since I switched to a DSL line using a 2wire modem.
the software company is called BVRP and my version is 5.0.

 

[Chuck]

I have been through multiple trouble shooting steps with
bellsouth and dell. Both believe my problem is the
software Internet explorer. I am able to send and
receive email but I am not able to search the web? The
message I get is "cannot find server".
I am also having difficulty with my phone tools program
ever since I switched to a DSL line using a 2wire modem.
the software company is called BVRP and my version is 5.0.

Jan,

Do an NS Lookup for the web pages with problems, using either of the following:
<http://www.all-nettools.com/toolbox> <http://216.92.207.177/toolbox>
<http://www.dnsstuff.com/> <http://69.2.200.183>

Once you have ip addresses for each web site:
1) Browse by name;
2) Browse by ip address;
3) Ping by name;
4) Ping by ip address.

Report back here success / failure (and exact text of error) of each of the
tests. Once we know that, we can decide what to check next.

And Jan, please don't contribute to the spread and success of email address
mining viruses. Learn to munge your email address properly, to keep yourself a
bit safer when posting to open forums. Protect yourself and the rest of the
internet - never post your address unmunged.
http://www.mailmsg.com/SPAM_munging.htm

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.