Can not download files from links in web pages

T

Tom

I was working on a customer's computer the other day and
they can not download anything by clicking on a link iun
a web page.

I tried to download Adobe Reader from Adobe's web site
and when I click on the link, IE doies not do anything.

I then tried to go to Download.com to download Adobe
reader, same problem.

I then went to HP's web site to download a printer driver
and same thing happens.

I have tried disabling Norton Internet Security to see if
the firewall was blocking it. No change

I did a full system scan for viruses, no change.

Tom
 
F

Frank Saunders, MS-MVP

Tom said:
I was working on a customer's computer the other day and
they can not download anything by clicking on a link iun
a web page.

I tried to download Adobe Reader from Adobe's web site
and when I click on the link, IE doies not do anything.

I then tried to go to Download.com to download Adobe
reader, same problem.

I then went to HP's web site to download a printer driver
and same thing happens.

I have tried disabling Norton Internet Security to see if
the firewall was blocking it. No change

I did a full system scan for viruses, no change.

Tom

From http://www.fjsmjs.com/OE/nolinks.htm

Open Windows Explorer.
Go to Tools | Folder Options | File Types.
Scroll down to URL:HyperText Transfer Protocol and select it.
Click Edit or Advanced, depending on your Windows version.
Select 'open'.
Click Edit.

"Application used to perform this action" should read:

"C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe" -nohome
(Check the path to iexplore.exe to make sure that is correct and use the
double quotes.)

DDE should be checked and in the boxes below it you should have:

#1:
"%1",,-1,0,,,,
#2
IExplore
#3 (blank)

#4
WWW_OpenURL

URL:HyperText Transfer Protocol with Privacy should be the same.

Sometimes it is necessary to uncheck Use DDE.

If that doesn't fix it, go to Start | Run and type

regsvr32 urlmon.dll

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 

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