Caching Issue with Outlook 2003

[Suzy]

Caching issues with Outlook 2003, but no issues when using Outlook2000 ?
When Caching is enabled only old mail is seem.
Waiting to update folder hang on the inbox and never updates. Uncheck
caching and mail is restored and populates in the inbox. client receives
synchronization messages when Cache mode is checked ( I do not have those
handy at the moment) stating it failed to sync.Deleted all .OST files and
cleared all off line folders No luck!!
* Same Mail Server -2k sp3
* Same inbox - outlook 2003 .
* Problem follows the client no matter what system is used.
* Exchange Admin does not have a problem when not logged in as client using
Outlook2003,
* Issue persist if logged in as client and uses Outlook 2003.
Thank you,
Any suggestion are welcomed

 

[Guest]

I have had this same problem and had to stop using the Junk Mail Filter. We
are running an Exchange 2000 server and I am running the Outlook 2003 client.
In order to use the Junk Mail Filter, it requires Cached Exchange Mode --
which we usually use only for laptop users.

The filter was working great, but then I would stop getting emails. It took
me a while to realize that whenever Outlook encountered a virus email, it
simply stopped synchronizing. It wouldn't skip the offending email, it would
just stop. Because I use the "mail" view, I don't see the Sync Issues
folder. By the time I discovered the issue, I had literally thousands of
synch error messages. I cannot compare them to the previous post, because I
deleted mine.

It would NOT let me delete the offending emails by logging in via OWA, so to
rectify the issue I had to alter my mailbox to stop using Cached Exchange
Mode, quit Outlook, re-launch Outlook, delete the email, change my mailbox
again, quit Outlook again, and re-launch Outlook again. I usually deleted
all of the spam during that process because although I could see the one
offending email that caused the issue, I couldn't be sure that more virus
emails were not lurking in the enormous backlog that built up. Of course,
these emails would have (and did) caused me to have to repeat the process.

I am surprised that this isn't a bigger issue. Perhaps if we were running
Exchange 2003, it wouldn't be, but I can't say. I own it, but we didn't buy
the software assurance for Server 2003, it never occured to me that the
upgrade wouldn't be able to run on the old platform.

This is the first time I have seen this issue raised anywhere -- I stopped
using the filter a while ago and I delete my spam by hand, it's easier. I
would have thought that Microsoft would have a note about it somewhere or
that more users would have experienced this very annoying issue, which ruins
what weemed to be a good spam solution. And, P.S., why can't it run in
Exchange mode? Client-side rules can.