Cable Modem Problems with XP

[DBM]

I am getting entirely frustrated. My computer keeps
hanging up and ultimately boots the cable modem off
line. I have one PC on XP and one PC on ME. The ME
computer can run all day without a problem but the XP
machine fails hangs after a period of time. If I unplug
the cable modem (Ericson Piperider) and reboot the cable
modem it works okay for a period of time but then happens
again. If the ME machine is online without the XP
machine I have no problems. Other information to know -
I am using a Linksys router. I am starting to believe I
have the XP machine configured wrong or I have a bad
cable modem. I need help. The cable company is not
helping. The machine is brand new. I need help. What
can you suggest?

John

 

[Robert Michon]

If the Linksys router is between the cable modem and the XP machine, it has
absolutely nothing to do with XP, and is more a coincidence that the Me
machine works ok. What makes you think the cable modem is the problem if
the Me machine works without a problem at all.

Try updating the drivers for the XP machine network card, check the network
cable or better yet, swap it with a new one to rule out a damaged cable.

Make sure the network card in the XP machine is configured according to your
ISP's instructions as well.