c0000014

R

Ron

I installed MSN Live Messenger version 2009 build 14.0.8089.726 and once I
did I started receiving the error code c0000014 Parameters 75b6bf7c 4
75b6bf7c 75b6bf7c on some applications when I used them, one of which is MSN
Live Messenger.

Usually the message occurs multiple times while bringing up an application
and all that is needed is to click on continue each time until the
application finally finishes loading then it works. I can't find what's
causing the problem or how to fix it. I've tried uninstalling and
reinstalling to no avail. I suspect a DLL has been overlaid during the
install or needs to be registered only I don't know which DLL.

Does anyone know what's causing the problem or how to resolve it?
 
R

Ron

How do I get help on this. Please direct me to the right place if this is
not it. I've never asked for help in these forums so maybe I don't
understand the process. I just need help.

PA Bear said:
[adding WLMess NG]

Peter said:
crossposted to the msn.messenger newsgroup

.
 
R

Ronin

Peter and Pa Bear "cross-posted" your original message to two other forums
that deal specifically with Messenger. Peter added the MSN Messenger group
and Pa Bear added the Windows Live Messenger group.

When you cross-post, the message shows up in all the cross-posted groups.
This message will be seen in all three. Regardless of who posts a reply in
any of the groups, their messages will be seen here as well. We do this in
order to get the appropriate people onboard. Also, you are posting from
Microsoft's support website. Rather than telling you to go check out those
groups yourself, which can be a pain on that site, it was easier to simply
cross-post to the other groups.

Alas, nobody has replied in any of the groups. Here they are, so you can
check yourself.
https://www.microsoft.com/communiti...px?dg=microsoft.public.windows.live.messenger
http://tinyurl.com/ydyu8dh

https://www.microsoft.com/communiti...efault.aspx?dg=microsoft.public.msn.messenger
http://tinyurl.com/ycmpyqs

Most of what I found using Google consists of these very messages. Some hint
at networking problems, but you say other applications are involved. Which
ones? For now, all I can suggest is to uninstall and reinstall your network
stuff, starting with the network adapter itself in Device Manager. Uninstall
it, reboot and let it reinstall, then delete the connections in Network
Connections, reboot, then recreate them. I would also "Repair" Internet
Explorer (whether you are using it as your main browser or not.) However, I
am very rusty in this department, so I'll let someone else describe the
proper procedures if they see fit to do so. My own overkill would be to
first uninstall all Windows Updates dated after your installation of IE8 (if
you have that installed), then uninstall IE8. Then repeat the procedure for
IE7, then repair IE6 using the following command:

rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
%windir%\Inf\ie.inf

That should be entered exactly as shown, including upper/lower case. Check
the spaces, also. Finally, reinstall IE7 then IE8.

But first, check these out:
http://support.microsoft.com/kb/949220
http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en
http://www.brighthub.com/computing/windows-platform/articles/44681.aspx

The wisest thing to do when it comes to IE Repair, is to ask specifically
about that, in this group., using a new message (not as part of this
thread.) But I think that's where your solution lies.

--
Ronin

Ron said:
How do I get help on this. Please direct me to the right place if this is
not it. I've never asked for help in these forums so maybe I don't
understand the process. I just need help.

PA Bear said:
[adding WLMess NG]

Peter said:
crossposted to the msn.messenger newsgroup


I installed MSN Live Messenger version 2009 build 14.0.8089.726 and
once
I
did I started receiving the error code c0000014 Parameters 75b6bf7c 4
75b6bf7c 75b6bf7c on some applications when I used them, one of which
is
MSN Live Messenger.

Usually the message occurs multiple times while bringing up an
application
and all that is needed is to click on continue each time until the
application finally finishes loading then it works. I can't find
what's
causing the problem or how to fix it. I've tried uninstalling and
reinstalling to no avail. I suspect a DLL has been overlaid during
the
install or needs to be registered only I don't know which DLL.

Does anyone know what's causing the problem or how to resolve it?

.
 
P

PA Bear [MS MVP]

New WLMessenger Help Forums
http://windowslivehelp.com/forums.aspx?productid=2

WLMessenger Solutions Center
http://windowslivehelp.com/solutions.aspx?productid=2
Peter and Pa Bear "cross-posted" your original message to two other forums
that deal specifically with Messenger. Peter added the MSN Messenger group
and Pa Bear added the Windows Live Messenger group.

When you cross-post, the message shows up in all the cross-posted groups.
This message will be seen in all three. Regardless of who posts a reply in
any of the groups, their messages will be seen here as well. We do this in
order to get the appropriate people onboard. Also, you are posting from
Microsoft's support website. Rather than telling you to go check out those
groups yourself, which can be a pain on that site, it was easier to simply
cross-post to the other groups.

Alas, nobody has replied in any of the groups. Here they are, so you can
check yourself.
https://www.microsoft.com/communiti...px?dg=microsoft.public.windows.live.messenger
http://tinyurl.com/ydyu8dh

https://www.microsoft.com/communiti...efault.aspx?dg=microsoft.public.msn.messenger
http://tinyurl.com/ycmpyqs

Most of what I found using Google consists of these very messages. Some
hint
at networking problems, but you say other applications are involved. Which
ones? For now, all I can suggest is to uninstall and reinstall your
network
stuff, starting with the network adapter itself in Device Manager.
Uninstall
it, reboot and let it reinstall, then delete the connections in Network
Connections, reboot, then recreate them. I would also "Repair" Internet
Explorer (whether you are using it as your main browser or not.) However,
I
am very rusty in this department, so I'll let someone else describe the
proper procedures if they see fit to do so. My own overkill would be to
first uninstall all Windows Updates dated after your installation of IE8
(if
you have that installed), then uninstall IE8. Then repeat the procedure
for
IE7, then repair IE6 using the following command:

rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
%windir%\Inf\ie.inf

That should be entered exactly as shown, including upper/lower case. Check
the spaces, also. Finally, reinstall IE7 then IE8.

But first, check these out:
http://support.microsoft.com/kb/949220
http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en
http://www.brighthub.com/computing/windows-platform/articles/44681.aspx

The wisest thing to do when it comes to IE Repair, is to ask specifically
about that, in this group., using a new message (not as part of this
thread.) But I think that's where your solution lies.


Ron said:
How do I get help on this. Please direct me to the right place if this
is
not it. I've never asked for help in these forums so maybe I don't
understand the process. I just need help.

PA Bear said:
[adding WLMess NG]

Peter Foldes wrote:
crossposted to the msn.messenger newsgroup


I installed MSN Live Messenger version 2009 build 14.0.8089.726 and
once
I
did I started receiving the error code c0000014 Parameters 75b6bf7c 4
75b6bf7c 75b6bf7c on some applications when I used them, one of which
is
MSN Live Messenger.

Usually the message occurs multiple times while bringing up an
application
and all that is needed is to click on continue each time until the
application finally finishes loading then it works. I can't find
what's
causing the problem or how to fix it. I've tried uninstalling and
reinstalling to no avail. I suspect a DLL has been overlaid during
the
install or needs to be registered only I don't know which DLL.

Does anyone know what's causing the problem or how to resolve it?

.
 
J

Jimtiggott

Peter Foldes said:
crossposted to the msn.messenger newsgroup

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.



.
 
J

Jimtiggott

I read somewhere that it has something to do with the floppy disc drive - I
disconnected mine but no change - but then I went into the system BIOS and
disabled support for 'Legacy Floppy Disc Drive' - Voila! No error messages.

Hope this helps!
 

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