Business Contact Manger 2007 Errror

[Guest]

Hello. I am getting a circular start up error with Outlook 2007. Outlook
opens, Business Contact Manager fails to launch, asks if I want to send an
error report to Microsoft. Whichever option I choose, Outlook closes and
restarts, but has to check the data file, then the same Business Contact
Manager failure happens over again. If I drag the error screen off to the
edge of the page but leave it open, Outlook seems to function OK. A couple
of time I have been prompted to open in safe mode, when I do and check what
items have been disabled by safe mode, I am told that Addin: irisms32.dll is
disabled. I am running Windows XP Pro on a Sony Vaio. Any ideas? Can I
just permanently disable Business Contact Manager somehow?

 

[Clinton Ford [MSFT]]

After upgrading Outlook 2003 with Business Contact Manager to Outlook 2007,
your Outlook profile will still have a reference to the 2003 version of
Business Contact Manager. This is causing irisms32.dll to be listed as
disabled.

Try uninstalling previous versions of BCM and reinstall BCM 2007.

If that doesn't help, try opening the Windows Event Log by clicking "Start |
Run" then type eventvwr. Look in the application log for a recent error and
open it. Click the copy button to get its contents.