Business Contact Manager Account Form

[Charles]

I installed Office 2003 for Small Business a couple of
weeks ago and have used it a little. I added a
few "Accounts" and some business contacts. A few days ago
I attempted to add another Account and received the
following message: "The form required to view this message
cannot be displayed. Contact your administrator." When I
click on an existing Account to open it, I receive the
following message: "The custom form could not be opened.
Outlook will use an Outlook form instead. The form
required to view this message cannot be displayed. Contact
your administrator." It will then proceed to open in a
standard Contact form. Apparently the "Account" form has
been corrupted. I did a reinstall of Business Contact
Manager and Outlook 2003 with no change. Any thoughts?

 

[Sven Schulze]

Hi!
I have the same problem. In another newsgroup I read, that you have to
delete the file frmcache.dat in your personal folder system. I tried this,
but it didn't work. I hope there will be a solution for this problem,
because I already worked with this fine tool for about a month.
At Microsoft there is no real solution...

Greetings with hope

Sven

 

[Guest]

Has anyone determined a solution to this problem

I have the same problem which just occurred

Regards,

 

[Guest]

BCM at time has a forms cache problem - Choose Tools - Options - Other - Advanced options - Custom Forms - Then click manage forms - then clear cache. Solution provided by Outlook MVP thanks

 

[Guest]

I have tried that and it is still not wroking. Does anyone have any other ideas

----- Stef wrote: ----

BCM at time has a forms cache problem - Choose Tools - Options - Other - Advanced options - Custom Forms - Then click manage forms - then clear cache. Solution provided by Outlook MVP thanks