BT Yahoo Anti-spy problem

[Doris]

Hi - I am a newbee.

I wonder if anyone can help me. I have BT Yahoo Anti-Spy on my PC. When I try to open it to do a scan it comes up with an Error: PPCTL.DLL
Does anyone know what this is and how I can fix it please.

Cheers
Liz

 

[PotGuy]

Start this thread again in security/viruses section - or maybe admin will move it i dno.

 

[TECHGUNS]

Hi Doris.

I think ya might have Trojan Downloader.
It was probably on your PC before installin Yahoo Antispy. conflicts.

Do ya have Ewido anti-trojan scanner free for pesonal use. Alot of use here are using it.

http://www.ewido.net/en/

Ya should send us a HiJack This Log file I think ya just copy and paste it.

HiJackThis is a safe program no intstall. It shows all running processes in detail.

http://www.download.com/HijackThis/3000-8022_4-10307556.html

Someone here might know whats happen if ya paste the log file.

 

[muckshifter]

Hi Doris.

I think ya might have Trojan Downloader.
It was probably on your PC before installin Yahoo Antispy. conflicts.

Do ya have Ewido anti-trojan scanner free for pesonal use. Alot of use here are using it.

http://www.ewido.net/en/

Ya should send us a HiJack This Log file I think ya just copy and paste it.

HiJackThis is a safe program no intstall. It shows all running processes in detail.

http://www.download.com/HijackThis/3000-8022_4-10307556.html

Someone here might know whats happen if ya paste the log file.

AND HOW do you assume that there is a virus ...

http://research.pestpatrol.com/Search/FileInfoResults.asp?PVT=702240841

MORE INFORMATION IS NEEDED

 

[muckshifter]

Hi - I am a newbee.

I wonder if anyone can help me. I have BT Yahoo Anti-Spy on my PC. When I try to open it to do a scan it comes up with an Error: PPCTL.DLL
Does anyone know what this is and how I can fix it please.

Cheers
Liz

We need a lttle mor information on your system ...

In the meantime, download Spysweeper
install and run it.

Un-install BT-Yahoo Anti-spy

 

[Doris]

Hi Guys,

Thanks for all your replies. I am now all sorted.
You were a great help.

Happy New Year !!

Doris