BSOD in booting to Safe Mode

J

John Steele

I have a strange situation. My laptop will boot normally but will always go
to a Blue Screen when booting into Safe Mode.

Dell Inspiron 8600 with XP Pro, full service packs and updates applied.
Running CA EZarmor Antivirus and firewall. I don't know when the problem
first occurred as a rarely use Safe Mode. I did have a spontaneous Blue
Screen when trying to update the CA software version which appeared to be
disk errors which I used chkdisk to fix. It was then I discovered the
problem although the two events may not be related.

I have the original DELL recovery disk. I also have an XP Pro upgrade disk
and an XP PRO full install disk from the Microsoft Action pack. I am unable
to find any hints as to how to diagnose what the problem is.

The Actual details of the BSOD are:

Enter Safe Mode using F8. Select minimal Safe Mode Option

The last driver reported on the diagnostic messages is AGP440.sys

BSOD message IRQL_NOT_LESS_OR_EQUAL

STOP code 0x0000000A (0xF8AD9354, 0x000000FF, 0x00000001, 0x804E34DD)
 
J

John Steele

I have already explored that site. All the guidance seems to be for BSOD
Stop code A when this occurs in normal mode. My BSOD only occurs in Safe
Mode.

It seems to me that must be some driver corruption that has occurred in a
driver that is only used in Safe Mode. the laptop works fine in normal mode.
I need some help in identifying the drivers that are different between
normal mode and safe mode. Alternatively some means of checking that all the
drivers that should be there for safe mode to work are not corrupt.

John Steele
 
S

Steve N.

John said:
I have already explored that site. All the guidance seems to be for BSOD
Stop code A when this occurs in normal mode. My BSOD only occurs in Safe
Mode.

It seems to me that must be some driver corruption that has occurred in a
driver that is only used in Safe Mode. the laptop works fine in normal mode.
I need some help in identifying the drivers that are different between
normal mode and safe mode. Alternatively some means of checking that all the
drivers that should be there for safe mode to work are not corrupt.

John Steele

Seems like a basic system driver that is used only in Safe Mode such as
the standard VGA driver. I would try SFC /Scannow from Start, Run.

Steve
 
J

John Steele

Seems like a basic system driver that is used only in Safe Mode such as
the standard VGA driver. I would try SFC /Scannow from Start, Run.

Steve

I have now tried this and it has had no effect. The Blue Screen ,as descibed
below still happens, when I try to go into Safe Mode.

John Steele

 

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