G
Guest
Here's my computer configuration:
Motherboard: Asus Striker Extreme
Video Card: XFX 8800 Ultra
CPU: Intel QX6700
Memory: Corsair Dominator PC8500 1066MHz DDR2
Power Supply: Cooler Master Real Power 1000W
OS: Windows XP Pro w/ all latest updates/patches
My computer is about 2 months old and has been running fine up til 3 days
ago. 3 days ago, I got the first blue screen of death (BSOD). Then I got
another one 4-5 hours later. The frequency gradually increased and now, the
computer hangs after the MS Windows XP logo comes up.
I removed the hard drives, replaced it with a brand new hard drive and tried
to reinstall Windows XP. The installation proceeds until Windows XP starts
up. It's installing components and then after a while, I get the BSOD.
On the blue screen, the error message DRIVER_IRQL_NOT_LESS_OR_EQUAL comes up
along with some other useless text. At the bottom of the message, I get
another message indicating the crash had something to do with USBPORT.SYS.
What I've done so far is wasted 2 full days cross checking every hardware
component on another PC I have: video card, memory, hard drive(s), etc. I
unplugged everything from my machine. I even pulled out the old PS2 keyboard
and mouse to use (in other words, I have no USB devices connected). I tried
to reinstall Windows XP again and the same thing happens. At this point, I'm
thinking it's the motherboard that's bad, but I want to see if anyone here
has had similar experience or knows of the problem.
I wanted to open a ticket with Microsoft but along the way, it says I need
the product ID (PID). Well, I can't get the PID if the installation never
completed. I only have the installation key. Does anyone know how I can
open a ticket without the PID?
Any help here would be greatly appreciated.
Thank you in advance.
Motherboard: Asus Striker Extreme
Video Card: XFX 8800 Ultra
CPU: Intel QX6700
Memory: Corsair Dominator PC8500 1066MHz DDR2
Power Supply: Cooler Master Real Power 1000W
OS: Windows XP Pro w/ all latest updates/patches
My computer is about 2 months old and has been running fine up til 3 days
ago. 3 days ago, I got the first blue screen of death (BSOD). Then I got
another one 4-5 hours later. The frequency gradually increased and now, the
computer hangs after the MS Windows XP logo comes up.
I removed the hard drives, replaced it with a brand new hard drive and tried
to reinstall Windows XP. The installation proceeds until Windows XP starts
up. It's installing components and then after a while, I get the BSOD.
On the blue screen, the error message DRIVER_IRQL_NOT_LESS_OR_EQUAL comes up
along with some other useless text. At the bottom of the message, I get
another message indicating the crash had something to do with USBPORT.SYS.
What I've done so far is wasted 2 full days cross checking every hardware
component on another PC I have: video card, memory, hard drive(s), etc. I
unplugged everything from my machine. I even pulled out the old PS2 keyboard
and mouse to use (in other words, I have no USB devices connected). I tried
to reinstall Windows XP again and the same thing happens. At this point, I'm
thinking it's the motherboard that's bad, but I want to see if anyone here
has had similar experience or knows of the problem.
I wanted to open a ticket with Microsoft but along the way, it says I need
the product ID (PID). Well, I can't get the PID if the installation never
completed. I only have the installation key. Does anyone know how I can
open a ticket without the PID?
Any help here would be greatly appreciated.
Thank you in advance.