T
ToddAndMargo
Hi All,
XP-SP3, multimedia edition.
I have a customer who get a BSOD when surfing
the Internet. The problem occurs with both IE
and Firefox, which I installed yesterday.
Stop 0x0000000A (0x613F45F9, 0x0000001C,
0x00000000, 0x804FA276)
The problem takes about 10 minutes of
surfing to occur. She can work for hours in
Word and Excel with out issue. I checked her
for spyware and viruses. She was infected
in the past but is clean now.
I looked in Microsoft's knowledge base and
got a lot of hits on server 2003, but no XP
Anyone know how to troubleshoot this?
Many thanks,
-T
XP-SP3, multimedia edition.
I have a customer who get a BSOD when surfing
the Internet. The problem occurs with both IE
and Firefox, which I installed yesterday.
Stop 0x0000000A (0x613F45F9, 0x0000001C,
0x00000000, 0x804FA276)
The problem takes about 10 minutes of
surfing to occur. She can work for hours in
Word and Excel with out issue. I checked her
for spyware and viruses. She was infected
in the past but is clean now.
I looked in Microsoft's knowledge base and
got a lot of hits on server 2003, but no XP
Anyone know how to troubleshoot this?
Many thanks,
-T