Browser won't boot

[John Mac]

Ever since yesterday, when I click on Internet Explorer, I
get a message that it has encountered a problem and must
close. I have deleted it through the control panel (even
though the files remained in their directory) and
reinstalled from AOL (although the control panel still
does not think it is there). Please advise. Thanks in
advance.
John

 

[Frank Saunders, MS-MVP]

Ever since yesterday, when I click on Internet Explorer, I
get a message that it has encountered a problem and must
close. I have deleted it through the control panel (even
though the files remained in their directory) and
reinstalled from AOL (although the control panel still
does not think it is there). Please advise. Thanks in
advance.
John

First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/