DennisM said:
Everytime I try to run internet explorer, the window starts up and
then i get "internet explorer has encountered a problem and needs to
close". I have uninstalled it through the add/remove software in
control panel and reinstalled it, but still gets it. When I look at
the error report, it should the modname involved is mshtml.dll
I have also run the latest version of spybot.
Am using XP home edition, IE 6.0
Thanks Chris
First eliminate any scumware.
CAUTION!!!!! Before you try to remove spyware using any of these programs ,
download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.
See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars
If nothing there helps, please post back to this thread.
--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
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