Hi Nichole -
Could be happening for a variety of reasons. Everything from a corrupt
file/element of IE, to a spyware/malware infestation. When you get the "MS
has encountered a problem...", click the Details link (functions like a
button, but is not a button) for details. Take note of what the error
message is, and post it in the newsgroup. Include the whole error, up to,
but not including any registers. They can provide a clue for those you can
interpret them.
You should also do some scans of your system for the presence of unwanted
pests, and spyware items.
http://inetexplorer.mvps.org/data/index_3.htm
Doxdesk parasite check and parasite list
http://doxdesk.com/parasite/
About parasites and what to do:
Aumha WSC Parasite fight info
http://aumha.org/a/parasite.php
Read the above web page closely as it is very thorough, from a very
reputable Webmaster MVP, and a *great* site. Follow those recommendations.
If you want to try, you can attempt to "repair" IE. You will need to access
Msinfo32.exe to do this. Or depending on which version of Windows you are
running, you can do it by Add/Remove programs. In Add/remove programs>select
Microsoft internet explorer6 SP1 and Internet tools>click Add/remove> select
the "radio button" for Repair.
Otherwise:
Start>Run> type: Msinfo32>Tools menu of Msinfo32>Internet Explorer repair
tool> Repair internet explorer. If that doesn't work, you can try going back
to previous version (if XP, there *is* no previous version). If all else
fails, try re-installing IE (with all of the updates).
HTH -
