IE closing problem

G

Guest

Whenever I close an open browser, I get the message box saying that it
encountered a problem and needs to close and all open browsers then close
too. What would cause that?
 
D

Don Varnau

Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable non-microsoft add-ons to
see if one of them is the culprit.
[Non SP2] Internet Options> Advanced> uncheck "Enable third-party browser
extensions." If either of these helps, you still need to find the
troublesome program, BHO or add-on.

Toolbar Cop from http://www.mvps.org/sramesh2k/Toolkit.htm can help identify
and remove add-ons, BHOs, etc.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program.

* Your firewall is probably not causing this problem, but turn on the
Windows Firewall (from Control Panel or Security Center) before disabling a
third-party firewall.

This article may help:
276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
Internet Explorer: http://support.microsoft.com/?kbid=276393

See these sites for help with malware (adware, spyware, hijackers, etc.)
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]
 
G

Guest

Thanks Don,

I had recently downloaded a newer msn toolbar. I disabled all add-ons and
re-enabled them one by one and it was a microsoft add-on that was causing the
problem. I then got rid of the new toolbar and re-installed the one I liked
from before namely the one from Sept 2005 with the tabbed browser. Now
however the tab (+) is not showing in the toolbar even though I've set it to
tabbed browsing. Do you know how to fix that?

--
Dee


Don Varnau said:
Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable non-microsoft add-ons to
see if one of them is the culprit.
[Non SP2] Internet Options> Advanced> uncheck "Enable third-party browser
extensions." If either of these helps, you still need to find the
troublesome program, BHO or add-on.

Toolbar Cop from http://www.mvps.org/sramesh2k/Toolkit.htm can help identify
and remove add-ons, BHOs, etc.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program.

* Your firewall is probably not causing this problem, but turn on the
Windows Firewall (from Control Panel or Security Center) before disabling a
third-party firewall.

This article may help:
276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
Internet Explorer: http://support.microsoft.com/?kbid=276393

See these sites for help with malware (adware, spyware, hijackers, etc.)
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]

DeeR said:
Whenever I close an open browser, I get the message box saying that it
encountered a problem and needs to close and all open browsers then close
too. What would cause that?
 
D

Don Varnau

Hi,
Sorry, I lost track of this topic. I have no experience with the MSN
toolbar. To get tabbed browsing with IE6, you might try Maxthon (free) from
http://www.maxthon.com/ It uses the IE engine but adds many additional
features.

Don
[MS MVP- IE]

DeeR said:
Thanks Don,

I had recently downloaded a newer msn toolbar. I disabled all add-ons and
re-enabled them one by one and it was a microsoft add-on that was causing the
problem. I then got rid of the new toolbar and re-installed the one I liked
from before namely the one from Sept 2005 with the tabbed browser. Now
however the tab (+) is not showing in the toolbar even though I've set it to
tabbed browsing. Do you know how to fix that?

Don Varnau said:
Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable non-microsoft add-ons to
see if one of them is the culprit.
[Non SP2] Internet Options> Advanced> uncheck "Enable third-party browser
extensions." If either of these helps, you still need to find the
troublesome program, BHO or add-on.

Toolbar Cop from http://www.mvps.org/sramesh2k/Toolkit.htm can help identify
and remove add-ons, BHOs, etc.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program.

* Your firewall is probably not causing this problem, but turn on the
Windows Firewall (from Control Panel or Security Center) before disabling a
third-party firewall.

This article may help:
276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
Internet Explorer: http://support.microsoft.com/?kbid=276393

See these sites for help with malware (adware, spyware, hijackers, etc.)
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx
DeeR said:
Whenever I close an open browser, I get the message box saying that it
encountered a problem and needs to close and all open browsers then close
too. What would cause that?
 

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