C
cmap
hi
I'm having broadband issues and I hope someone can help.
My setup is win xp sp2 adsl speedtouch modem, been the same
modem/line/house/isp for 5 years. New computer for a year.
Basically since last thurs, I get disconnected often between 7.30pm and
11pm. It can vary from 4 to 10 an hour and yesterday and today both
started at 8pm.
BT report their isn't a problem with the phone line.
The disconnect happens when I stop being able to send data, the modem
then flashes adsl light as if the phone line isn't available and the
connection drops. I can connect again ok within a minute.
It happened whether the computer was upstairs or downstairs, its
directly plugged into the phone line by filter and i've not changed
anything.
What can be causing this ? I tried disabling antivirus, a new filter,
but no change.
I'm thinking its interference, but what ? or as its at peak times an
overloaded exchange glitching ?
Elaine
I'm having broadband issues and I hope someone can help.
My setup is win xp sp2 adsl speedtouch modem, been the same
modem/line/house/isp for 5 years. New computer for a year.
Basically since last thurs, I get disconnected often between 7.30pm and
11pm. It can vary from 4 to 10 an hour and yesterday and today both
started at 8pm.
BT report their isn't a problem with the phone line.
The disconnect happens when I stop being able to send data, the modem
then flashes adsl light as if the phone line isn't available and the
connection drops. I can connect again ok within a minute.
It happened whether the computer was upstairs or downstairs, its
directly plugged into the phone line by filter and i've not changed
anything.
What can be causing this ? I tried disabling antivirus, a new filter,
but no change.
I'm thinking its interference, but what ? or as its at peak times an
overloaded exchange glitching ?
Elaine