Broadband (ADSL) not working properly from Start-up

[Guest]

I have just had broadband installed and installed an ORIGO modem to connect.
This is the second modem Ive tried (the other one was a DYNAMODE) and the
problem is still the same so I don't think it's the modem.

It connects when I start the PC from cold but if I put the PC into STANDBY
mode (using Windows XP) it refuses to connect. I can only reconnect by
restarting the computer or by turning it off at the mains and restarting.

However, there is no consistency with this. Sometimes I've pressed restart
and it won't connect. Sometimes, I've come from STANDBY mode, fiddled with
the setting sunder MY COMPUTER then tried to reconnect and it works.

At a guess, it seems to be resetting itself everytime I go into standby mode.

I have spoken to my ISP that supplies the modem and broadband. Ive looked at
the DEVICE MANAGER option under HARDWARE, SYSTEM PROPERTIES but in the
POWERMANAGMENT OPTION under the USB ROOT HUB properties the 'Allow computer
to turn off this device to save power' is NOT ticked so this is not the
problem.

I have also checked all the USB ports and it not this.

Also, my clock is losing time. I reset it when the PC is on but when I come
to use it again it has not kept time.

Solutions will be most welcome!

 

[CWatters]

I have spoken to my ISP that supplies the modem and broadband. Ive looked at
the DEVICE MANAGER option under HARDWARE, SYSTEM PROPERTIES but in the
POWERMANAGMENT OPTION under the USB ROOT HUB properties the 'Allow computer
to turn off this device to save power' is NOT ticked so this is not the
problem.

If you have another USB device with a power indicator LED it might be worth
checking that it really is leaving the power enabled when in standby.
Perhaps there is a BIOS option you need to set?

 

[Gene K]

Morning,
I am some what confused by your connection problem, but I have comments:
a. First, your time problem likely is caused by the interior battery going
bad. There is a small lithium battery (usually a 2032) located on the
motherboard. Open the case and replace it.
b. I take your DSL connection is not an "always on" connection. When not
connected, you connect using a "User Name" and "Password". Why would you
want to stay connected when you have chosen Standby. When you stay
connected you are consuming Bandwidth
thereby taking it away from someone who is actively using the Internet.
Because of this, at least some ISPs drop your connection after an amount of
inactivity from your end. There is or was a setting somewhere in Windows
which does the same. My advice is to disconnect when you choose to execute
Standby and to re-connect when you bring it out of that state.
Gene K

 

[Guest]

Thanks. Checked USB - OK. What is BIOS?

If you have another USB device with a power indicator LED it might be worth
checking that it really is leaving the power enabled when in standby.
Perhaps there is a BIOS option you need to set?

 

[Guest]

Your're confused?!

My DSL is (Ithink) an always on connection. From cold, once Windows is
loaded, I click on Outlook Express and the prompt box comes ups saying
'Verifying user name and password' - it then connects. In Standby mode, I'm
assuming it disconnects because when I click on the Outlook Icon the prompt
says 'Unable to establish connection'.

I take your point about hogging bandwidth but it is extremely tedious having
to wait for the computer to fire-up from cold everytime I want to surf and
besides, I shouldn't have to do this.

Anymore suggestins would be gratefully received.......

 

[Ken Blake]

In

a. First, your time problem likely is caused by the
interior battery going bad.

No, it's not, if I understand his question correctly.

He is apparently losing time while the computer is running, not
while it's powered off. If it were while powered off, the problem
would very likely be the battery. But since it's while running,
it can *not* be the battery, because the battery isn't used while
the computer is running.



Since the clock loses time while running, he should try this:

Open a command prompt window (Start | Run | cmd) and enter the
following commands:

net stop w32time

w32tm /unregister

w32tm /register

[/QUOTE]

 

[CWatters]

Thanks. Checked USB - OK. What is BIOS?

The BIOS is a bit of software that lives in a chip on your motherboard. It's
the first thing that runs when you boot up - it's what the processor uses to
get Windows from the HD. Essentially It provides a layer of software
routines that fit between the operating system (Windows) and the Hardware.

It's possible to change numerous settings of the BIOS to cause it to do
different things. For example it's possible to change the "boot order"
setting so that the processor looks for an operating system on a CD drive
first before looking on the HD.

The manual for your motherboard will tell you what all the different
settings are and what they do...but take care as you can mess up your PC
badly if you change the wrong parameter.

More here...

What BIOS Does

http://computer.howstuffworks.com/bios1.htm

 

[CWatters]

Morning,
I am some what confused by your connection problem, but I have comments:
a. First, your time problem likely is caused by the interior battery going

Why would you want to stay connected when you have chosen Standby.
When you stay connected you are consuming Bandwidth

That's not what he's saying. He said he can't reconnect after coming out of
standby. He has to reboot or power cycle.

My guess is his PC, network card or BIOS doesn't support standby mode and it
looses state information that the OS assumes it preserves.

If his motherboard is very old perhaps that might explain everything....

Battery going flat = slow clock
No BIOS or H/W support for standby mode