botched Sp2 installation

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

i downloaded sp2 and while installing it my computer froze. now when i start
it up, i get a windows explorer error and then nothing happens. i assume im
suposed to enter in safe mode and somehow remove the partial install but do
not know how.
 
Hi,

Boot to "safe mode with command prompt". How to start in Safe mode:
http://www.rickrogers.org/fixes.htm#Safe mode

Then, click start/run, and type:

C:\windows\$ntservicepackuninstall$\spuninst\spuninst.exe

This will start the uninstaller.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
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