booty

[Guest]

while windows is loading on the screen that says windows
xp and has the three blue dots running across sometimes
my system will freeze and reoccur a hard reboot and
maybe several hard reboots to get past this problem other
times it will load to the desktop just fine.

this is before options like safe mode are available or
last known good so you cannot troubleshoot with system
restore or any advanced options and it is also
random .what could be the cause and how to
troubleshoot/resolve it?

 

[Kelly]

1. Resources for Troubleshooting Startup Problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308041&Product=winxp

How to Perform a Clean Boot in Windows XP
How to Use Clean Boot Troubleshooting for Windows XP
How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://www.kellys-korner-xp.com/xp_conflicts.htm

How to Recover from a Corrupted Registry that Prevents Windows XP from
Starting
http://support.microsoft.com/default.aspx?scid=KB;en-us;q307545

How to Disable a Service that Prevents Windows XP from Booting
http://support.microsoft.com/support/kb/articles/q244/9/05.asp

Use System Files to Create a Boot Disk to Guard Against Being Unable to
Start Win XP
http://www.kellys-korner-xp.com/xp_setup.htm

2. Using an NNTP Newsreader
http://www.microsoft.com/communities/guide/nntpnews.mspx

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All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com