Boots up in safe mode-graphics card message.

[martinc]

I had to do a system restore because when I boot up it stays in safe
mode. I have access to e mail and the net but I have the teal green
background and cannot get out of safe mode.
I have found a Unichrome graphics device that has an exclamation mark
on it. The error indicates that the device" cannot find enough free
resources that it can use. (Code 12). If you want to use the device you
will have to disable one of the other devices on this system."

Hmm. Why can't it find enough resources and exactly which other devices
do I have to disable?

Any suggestions would be appreciated.

 

[Brian A.]

I had to do a system restore because when I boot up it stays in safe
mode. I have access to e mail and the net but I have the teal green
background and cannot get out of safe mode.
I have found a Unichrome graphics device that has an exclamation mark
on it. The error indicates that the device" cannot find enough free
resources that it can use. (Code 12). If you want to use the device you
will have to disable one of the other devices on this system."

Hmm. Why can't it find enough resources and exactly which other devices
do I have to disable?

Any suggestions would be appreciated.

While in Device Manager > your graphic Devices properties, click on the Resources
tab.
Click on the top resource type in the Resource Types pane and look in the Conflicting
Device List pane below it.
Either click on the resource type or use the down arrow key to check the next one(s).

Whatever the device is conflicting with will be shown with it's name in the
resource conflict window.

How to troubleshoot unknown devices that are listed in Device Manager in Windows XP
http://support.microsoft.com/kb/314464/en-us

How to manage devices in Windows XP
http://support.microsoft.com/kb/283658/en-us



How to perform a clean boot in Windows XP
http://support.microsoft.com/kb/310353/en-us

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/kb/316434/en-us

How to troubleshoot by using the System Configuration utility in Windows XP
http://support.microsoft.com/kb/310560/en-us



--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[martinc]

"martinc" (e-mail address removed) wrote in message

I had to do a system restore because when I boot up it stays in safe
mode. I have access to e mail and the net but I have the teal green
background and cannot get out of safe mode.
I have found a Unichrome graphics device that has an exclamation mark
on it. The error indicates that the device" cannot find enough free
resources that it can use. (Code 12). If you want to use the devic
you
will have to disable one of the other devices on this system."

Hmm. Why can't it find enough resources and exactly which othe
devices
do I have to disable?

Any suggestions would be appreciated.




--
martinc-


While in Device Manager your graphic Devices properties, click o
the Resources
tab.
Click on the top resource type in the Resource Types pane and look i
the Conflicting
Device List pane below it.
Either click on the resource type or use the down arrow key to chec
the next one(s).

Whatever the device is conflicting with will be shown with it's nam
in the
resource conflict window.

How to troubleshoot unknown devices that are listed in Device Manage
in Windows XP
http://support.microsoft.com/kb/314464/en-us





How to manage devices in Windows XP
http://support.microsoft.com/kb/283658/en-us



How to perform a clean boot in Windows XP
http://support.microsoft.com/kb/310353/en-us

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/kb/316434/en-us

How to troubleshoot by using the System Configuration utility i
Windows XP
http://support.microsoft.com/kb/310560/en-us



--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

Brian:

Thanks a bunch for the links. I had already tried some of them severa
times. I have just spent about 2 hours trying the others. No luck

 

[Brian A.]

Brian:

Thanks a bunch for the links. I had already tried some of them several
times. I have just spent about 2 hours trying the others. No luck.

Since you can get to Safe Mode > Device Manager, remove any/all devices listed in
Display (Not Monitor), close out and reboot. Windows will redetect/reinstall the
graphic drivers for your device or the Standard VGA drivers. If it installs the
standard vga drivers you will need the disk for the drivers or download the latest
updated drivers from the manufacturers support site to reinstall them. Read the
file(s) on the site or the ones included with the download and follow them per the
manufacturers suggested installation instruction.


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[martinc]

"martinc" (e-mail address removed) wrote in message

Brian A. Wrote:-
"martinc" (e-mail address removed) wrote in message

I had to do a system restore because when I boot up it stays in safe
mode. I have access to e mail and the net but I have the teal green
background and cannot get out of safe mode.
I have found a Unichrome graphics device that has an exclamation mark
on it. The error indicates that the device" cannot find enough free
resources that it can use. (Code 12). If you want to use the device
you
will have to disable one of the other devices on this system."

Hmm. Why can't it find enough resources and exactly which other
devices
do I have to disable?

Any suggestions would be appreciated.




--
martinc-


While in Device Manager your graphic Devices properties, click on
the Resources
tab.
Click on the top resource type in the Resource Types pane and look in
the Conflicting
Device List pane below it.


esource type or use the down arrow key to check
the next one(s).

Whatever the device is conflicting with will be shown with it's name
in the
resource conflict window.

How to troubleshoot unknown devices that are listed in Device Manager
in Windows XP
http://support.microsoft.com/kb/314464/en-us





How to manage devices in Windows XP
http://support.microsoft.com/kb/283658/en-us



How to perform a clean boot in Windows XP
http://support.microsoft.com/kb/310353/en-us

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/kb/316434/en-us

How to troubleshoot by using the System Configuration utility in
Windows XP
http://support.microsoft.com/kb/310560/en-us



--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375-



Brian:

Thanks a bunch for the links. I had already tried some of the
several
times. I have just spent about 2 hours trying the others. No luck.-

Since you can get to Safe Mode Device Manager, remove any/al
devices listed in
Display (Not Monitor), close out and reboot. Windows wil
redetect/reinstall the
graphic drivers for your device or the Standard VGA drivers. If i
installs the
standard vga drivers you will need the disk for the drivers or downloa
the latest
updated drivers from the manufacturers support site to reinstall them.
Read the
file(s) on the site or the ones included with the download and follo
them per the
manufacturers suggested installation instruction.


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

Brian:

Thanks again. Still no luck.
I have contacted the manufacturer and I am now trying to download a ne
graphics card. I can get online and do things normally......but with th
green background and poor graphics.
No matter how many times I disable the card in the Device Manager i
always loads again on the re-boot with the exclamation mark warning.
I'll post as soon as I see what happens

 

[Brian A.]

Brian:

Thanks again. Still no luck.
I have contacted the manufacturer and I am now trying to download a new
graphics card. I can get online and do things normally......but with the
green background and poor graphics.
No matter how many times I disable the card in the Device Manager it
always loads again on the re-boot with the exclamation mark warning.
I'll post as soon as I see what happens.

I believe you mean you're downloading newer device/drivers, not a new graphics
card. If only that was possible!

Just to clarify that you are in Safe Mode, you're screen does have a graphic in
each corner with the words Safe Mode, correct?

I asked that you remove any/all of the devices in Device Manager > Display, not to
disable any. Did you actually remove then and you simply misstated that you disabled
all that were present?

Did you look to see what resource(s) the device was in conflict with as I suggested
earlier? Even if you install newer updated drivers that won't change the fact of the
conflict. Please take a look at the Graphics device > devices Properties > Resource
tab as mentioned and post back which device resource is in conflict with which other
device resource.

Continue downloading the newer drivers so they can be used to update.



--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[martinc]

"martinc" (e-mail address removed) wrote in message

Brian A. Wrote:-
"martinc" (e-mail address removed) wrote in message

Brian A. Wrote:-
"martinc" (e-mail address removed) wrote in message

I had to do a system restore because when I boot up it stays in safe
mode. I have access to e mail and the net but I have the teal green
background and cannot get out of safe mode.
I have found a Unichrome graphics device that has an exclamation mark
on it. The error indicates that the device" cannot find enough free
resources that it can use. (Code 12). If you want to use the device
you
will have to disable one of the other devices on this system."

Hmm. Why can't it find enough resources and exactly which other
devices
do I have to disable?

Any suggestions would be appreciated.




--
martinc-


While in Device Manager your graphic Devices properties, click on
the Resources
tab.
Click on the top resource type in the Resource Types pane and look in
the Conflicting
Device List pane below it.


esource type or use the down arrow key to check
the next one(s).

Whatever the device is conflicting with will be shown with it's name
in the
resource conflict window.

How to troubleshoot unknown devices that are listed in Device Manager
in Windows XP
http://support.microsoft.com/kb/314464/en-us





How to manage devices in Windows XP
http://support.microsoft.com/kb/283658/en-us



How to perform a clean boot in Windows XP
http://support.microsoft.com/kb/310353/en-us

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/kb/316434/en-us

How to troubleshoot by using the System Configuration utility in
Windows XP
http://support.microsoft.com/kb/310560/en-us



--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375-



Brian:

Thanks a bunch for the links. I had already tried some of them
several
times. I have just spent about 2 hours trying the others. No luck.-

Since you can get to Safe Mode Device Manager, remove any/all
devices listed in
Display (Not Monitor), close out and reboot. Windows will
redetect/reinstall the
graphic drivers for your device or the Standard VGA drivers. If it
installs the
standard vga drivers you will need the disk for the drivers o
download
the latest
updated drivers from the manufacturers support site to reinstal
them.
Read the
file(s) on the site or the ones included with the download and follow
them per the
manufacturers suggested installation instruction.


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375-


Brian:

Thanks again. Still no luck.
I have contacted the manufacturer and I am now trying to download
new
graphics card. I can get online and do things normally......but wit
the
green background and poor graphics.
No matter how many times I disable the card in the Device Manager it
always loads again on the re-boot with the exclamation mark warning.
I'll post as soon as I see what happens.




--
martinc-

I believe you mean you're downloading newer device/drivers, not a ne
graphics
card. If only that was possible!

Just to clarify that you are in Safe Mode, you're screen does have
graphic in
each corner with the words Safe Mode, correct?

I asked that you remove any/all of the devices in Device Manager
Display, not to
disable any. Did you actually remove then and you simply misstated
that you disabled
all that were present?

Did you look to see what resource(s) the device was in conflict with
as I suggested
earlier? Even if you install newer updated drivers that won't change
the fact of the
conflict. Please take a look at the Graphics device devices
Properties Resource
tab as mentioned and post back which device resource is in conflict
with which other
device resource.

Continue downloading the newer drivers so they can be used to
update.



--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

Brian:

I have checked the Device Manager/Resources by type and found
under the"Memory" resource there are two entries for my problem device:
VIA S3GUnichrome IGP.
However when I try to do the fix (share a resource setting
with another device) as explained in the hardware troubleshooter, my
tabs do not have the "Use automatic settings" check box or other
listings eg in the device resources tab as described in the fix. I then
tried to get more details by using the"cmd.exe" etc but it says the
information is not available. Hmm.
I have tried many times to uninstall the S3G device but it
always comes back in the re-boot.
One of the microsoft support messages says this this particular
device sometimes shows only one device in conflict even though there
may be more.
Also my device manager does not show any Conflicting Device list as
mentioned in the fix.
So it looks like theS3G device is in conflict but I cannot get much
of the information needed to fix it. I thought for a while that my
graphics card was not working properly but given the information I now
have it looks more like a device conflict.
Also....I have tried updating the drivers for this device several times
and in each case I get a message saying the drivers I have are the best
for the device.
I mentioned earlier that I am not in safe mode...it just looks
that way. I can still access the internet and e mail. The background
color is teal green, not blue......and the page backgrounds, and
graphics are very grainy and poor.
Hope this clarifies where I am at right now and what has been
checked.
I appreciate your help and hope this info can lead to other suggestions
for a fix.

 

[Brian A.]

<snipped for bandwidth>

Brian:

I have checked the Device Manager/Resources by type and found
under the"Memory" resource there are two entries for my problem device:
VIA S3GUnichrome IGP.

That's the integrated video on the motherboard and makes no senses that its
resources would conflict with its resources.
Please look at the graphics here and let me know EXACTLY what shows for each resource
type that has a conflict and what it is conflicting with.

However when I try to do the fix (share a resource setting
with another device) as explained in the hardware troubleshooter, my
tabs do not have the "Use automatic settings" check box or other
listings eg in the device resources tab as described in the fix. I then
tried to get more details by using the"cmd.exe" etc but it says the
information is not available. Hmm.

The only way to change resources is to disable PnP in the BIOS and that doesn't
always allow resources to be changed.

I have tried many times to uninstall the S3G device but it
always comes back in the re-boot.
One of the microsoft support messages says this this particular
device sometimes shows only one device in conflict even though there
may be more.
Also my device manager does not show any Conflicting Device list as
mentioned in the fix.
So it looks like theS3G device is in conflict but I cannot get much
of the information needed to fix it. I thought for a while that my
graphics card was not working properly but given the information I now
have it looks more like a device conflict.

You still have not made any mention of completing the steps of removal in Safe Mode
which I suggested you do. Please Boot to Safe Mode and Remove any/all devices listed
in Display Adapters, close out of Device Manager and reboot.
Post back with the results.

Also....I have tried updating the drivers for this device several times
and in each case I get a message saying the drivers I have are the best
for the device.

Please provide the exact detailed steps you took to update the device drivers.

I mentioned earlier that I am not in safe mode...it just looks
that way. I can still access the internet and e mail. The background
color is teal green, not blue......and the page backgrounds, and
graphics are very grainy and poor.

No you did not, you stated:

Hope this clarifies where I am at right now and what has been
checked.
I appreciate your help and hope this info can lead to other suggestions
for a fix.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


<snipped for bandwidth>

 

[Brian A.]

<snipped for bandwidth>

Brian:

I have checked the Device Manager/Resources by type and found
under the"Memory" resource there are two entries for my problem device:
VIA S3GUnichrome IGP.

That's the integrated video on the motherboard and makes no senses that its
resources would conflict with its resources.
Please look at the graphics here and let me know EXACTLY what shows for each resource
type that has a conflict and what it is conflicting with.
http://basconotw.mvps.org/inq4.htm

However when I try to do the fix (share a resource setting
with another device) as explained in the hardware troubleshooter, my
tabs do not have the "Use automatic settings" check box or other
listings eg in the device resources tab as described in the fix. I then
tried to get more details by using the"cmd.exe" etc but it says the
information is not available. Hmm.

The only way to change resources is to disable PnP in the BIOS and that doesn't
always allow resources to be changed.

I have tried many times to uninstall the S3G device but it
always comes back in the re-boot.
One of the microsoft support messages says this this particular
device sometimes shows only one device in conflict even though there
may be more.
Also my device manager does not show any Conflicting Device list as
mentioned in the fix.
So it looks like theS3G device is in conflict but I cannot get much
of the information needed to fix it. I thought for a while that my
graphics card was not working properly but given the information I now
have it looks more like a device conflict.

You still have not made any mention of completing the steps of removal in Safe Mode
which I suggested you do. Please Boot to Safe Mode and Remove any/all devices listed
in Display Adapters, close out of Device Manager and reboot.
Post back with the results.

Also....I have tried updating the drivers for this device several times
and in each case I get a message saying the drivers I have are the best
for the device.

Please provide the exact detailed steps you took to update the device drivers.

I mentioned earlier that I am not in safe mode...it just looks
that way. I can still access the internet and e mail. The background
color is teal green, not blue......and the page backgrounds, and
graphics are very grainy and poor.

No you did not, you stated:

Hope this clarifies where I am at right now and what has been
checked.
I appreciate your help and hope this info can lead to other suggestions
for a fix.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


<snipped for bandwidth>

 

[martinc]

snipped for bandwidth
"martinc" (e-mail address removed) wrote in message
-
Brian:

I have checked the Device Manager/Resources by type and found
under the"Memory" resource there are two entries for my problem
device:
VIA S3GUnichrome IGP.-

That's the integrated video on the motherboard and makes no senses
that its
resources would conflict with its resources.
Please look at the graphics here and let me know EXACTLY what shows for
each resource
type that has a conflict and what it is conflicting with.
http://basconotw.mvps.org/inq4.htm

-
However when I try to do the fix (share a resource setting
with another device) as explained in the hardware troubleshooter, my
tabs do not have the "Use automatic settings" check box or other
listings eg in the device resources tab as described in the fix. I
then
tried to get more details by using the"cmd.exe" etc but it says the
information is not available. Hmm.-

The only way to change resources is to disable PnP in the BIOS and
that doesn't
always allow resources to be changed.
-
I have tried many times to uninstall the S3G device but it
always comes back in the re-boot.
One of the microsoft support messages says this this particular
device sometimes shows only one device in conflict even though there
may be more.
Also my device manager does not show any Conflicting Device list as
mentioned in the fix.
So it looks like theS3G device is in conflict but I cannot get much
of the information needed to fix it. I thought for a while that my
graphics card was not working properly but given the information I
now
have it looks more like a device conflict.-

You still have not made any mention of completing the steps of
removal in Safe Mode
which I suggested you do. Please Boot to Safe Mode and Remove any/all
devices listed
in Display Adapters, close out of Device Manager and reboot.
Post back with the results.
-
Also....I have tried updating the drivers for this device several
times
and in each case I get a message saying the drivers I have are the
best
for the device.-

Please provide the exact detailed steps you took to update the device
drivers.
-
I mentioned earlier that I am not in safe mode...it just looks
that way. I can still access the internet and e mail. The background
color is teal green, not blue......and the page backgrounds, and
graphics are very grainy and poor.-

No you did not, you stated:
quote--
I had to do a system restore because when I boot up it stays in safe
mode. I have access to e mail and the net but I have the teal green
background and cannot get out of safe mode--
/quote
-
Hope this clarifies where I am at right now and what has been
checked.
I appreciate your help and hope this info can lead to other
suggestions
for a fix.-



--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


snipped for bandwidth

Brian:

1- I went to safe mode twice and uninstalled the VIA S3G Unichrome
Device using
the Device Manager Uninstall button. Both times, after the re-boots I
got the "Found new hardware" baloon. The device still has the
exclamation mark next to it.

2- When I mentioned I used the "cmd.exe" it was to try to get the
details that your graphic shows. I have no conflict listings on my
resource tab. All I get is the message that it cannot find enough free
resources it can use along with a Code 12 and a note saying if I want
to use the device I will have to disable one of the other devices on
the system. The troubleshooting link just refers me to HP's support
page which then refers me to the cmd.exe command to find another
resource for the device.

3- I have downloaded the updated drivers from the Device Manager,
Install Wizard, from HP's support site and from Unichrome's website. I
identified the motherboard # and used that to download the appropriate
(signed) Unichrome driver for the device. That gave me the same driver
I already have. I also downloaded a brand new driver for a new Via
chipset that is supposed to eliminate conflicts in Windows XP but that
did not work either.

4- I did a clean boot yesterday as you suggested. No change.

5- On the Display Properties (default monitor) I cannot make any
adjustments. Its frozen on 4 bit colour and the "less setting"
(800x600).

Still puzzled.

 

[martinc]

Brian:

1- I went to safe mode twice and uninstalled the VIA S3G Unichrom
Device using
the Device Manager Uninstall button. Both times, after the re-boots
got the "Found new hardware" baloon. The device still has th
exclamation mark next to it.

2- When I mentioned I used the "cmd.exe" it was to try to get th
details that your graphic shows. I have no conflict listings on m
resource tab. All I get is the message that it cannot find enough fre
resources it can use along with a Code 12 and a note saying if I wan
to use the device I will have to disable one of the other devices o
the system. The troubleshooting link just refers me to HP's suppor
page which then refers me to the cmd.exe command to find anothe
resource for the device.

3- I have downloaded the updated drivers from the Device Manager
Install Wizard, from HP's support site and from Unichrome's website.
identified the motherboard # and used that to download the appropriat
(signed) Unichrome driver for the device. That gave me the same drive
I already have. I also downloaded a brand new driver for a new Vi
chipset that is supposed to eliminate conflicts in Windows XP but tha
did not work either.

4- I did a clean boot yesterday as you suggested. No change.

5- On the Display Properties (default monitor) I cannot make an
adjustments. Its frozen on 4 bit colour and the "less setting
(800x600).

Still puzzled.

Problem solved!
I removed the memory card, cleaned the contact strip on the edge wit
an alcohol swab.....replaced it and all was well. No more problem.

Thanks for the help Brian. I learned a lot during these past few days

 

[Brian A.]

Problem solved!
I removed the memory card, cleaned the contact strip on the edge with
an alcohol swab.....replaced it and all was well. No more problem.

Huh, Memory Card? Do you mean a memory module?
Curious, what prompted you to check into that?

It's still odd that you didn't see any conflict(s) listed since Code 12 is a conflict
error.

Either way, glad to hear it's solved and you figured it out.

Thanks for the help Brian. I learned a lot during these past few days.

You're welcome, good luck and enjoy.



--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375