Booting in with USB devices attached and turned on

[Guest]

I've had a problem with USB devices in the past but found a work-around but
now it's causing more problems.

1st problem was that I got a scanner (USB) and when the scanner was on, the
computer would not boot in. Easy solution, turn off scanner and then boot in
and then turn on scanner.

Now I've gotten a USB hub and it's doing the same thing. It won't boot in
until I disconnect and turn it off and boot in without it.

What a pain!!! Is there any solution for this? I have Windows XP Pro, SP2,
Ram is 1 gigabyte, 2.0ghz, Pentium 4.

Anything I can check or do to resolved this issue?

 

[Kerry Brown]

Look in the BIOS settings for your computer for an item that says something
like "Boot from USB device". Make sure it is disabled. It is different for
different motherboards so you'll have to see exactly what options are
available in your BIOS.

 

[Guest]

I don't believe that is the case. I believe my Bios are set to boot off of
the C drive only but I will check.

Any other suggestions, since I don't think the Bios setting is set on that?

~Sue

 

[Guest]

Did you try to uninstall the scanner, reboot, then re-install and see what
happens?

 

[Kerry Brown]

With some BIOSs there is a seperate entry to enable booting from a USB
device. This is different from setting the boot order. What motherboard do
you have?

 

[Guest]

I have MSI 845G Max motherboard. I have flashed the bios but that's all I
know about bios and I have explicit instructions to do that.

Also one other thing that might help you with helping me is: I have a Wacom
on one of the USB ports and it doesn't cause any problems booting in. I bet
it turns itself in in a later order, huh?

I'm hoping this information will help!!

Okay, pass along all the instructions!!! I'm good at following directions..

Can you give me directions where to look for the boot order or any other
information that's needed, please?

~Sue

~Sue

 

[Guest]

Yes, I have.

Did you try to uninstall the scanner, reboot, then re-install and see what
happens?

 

[Guest]

Where and how do I look for this?
~Sue

Look in the BIOS settings for your computer for an item that says something
like "Boot from USB device". Make sure it is disabled. It is different for
different motherboards so you'll have to see exactly what options are
available in your BIOS.

 

[Guest]

I've had a problem with USB devices in the past but found a work-around but
now it's causing more problems.

1st problem was that I got a scanner (USB) and when the scanner was on, the
computer would not boot in. Easy solution, turn off scanner and then boot in
and then turn on scanner.

Now I've gotten a USB hub and it's doing the same thing. It won't boot in
until I disconnect and turn it off and boot in without it.

What a pain!!! Is there any solution for this? I have Windows XP Pro, SP2,
Ram is 1 gigabyte, 2.0ghz, Pentium 4.

What exactly means " It won't boot ", please ?

--PA

 

[Kerry Brown]

I downloaded the manual for that motherboard. I can't see any really obvious
settings in the BIOS that would cause this problem. There is one setting
that you could try. It is on the Integrated Peripherals page in the BIOS.
The setting is "USB 1.1 Legacy Support" If it is enabled try disabling it.
If it is disabled try enabling it. If this setting is disabled and you have
a USB keyboard you may not be able to get back into the BIOS until you hook
up a PS/2 keyboard so make sure you have a PS/2 keyboard before disabling
it.

 

[Guest]

It starts and gets to a point where the bios are (I think it's the bios) some
number is there, and then it stops. It will not go any further than whatever
that beginning number is. I think the number might be how much memory it has.

~Sue

 

[Guest]

Can you send me the information and directions on how to do this?

I have a PS2 keyboard.

Thanks...~Sue

 

[Kerry Brown]

Read the motherboard manual. It's in there. I don't have the same
motherboard so I can't give you step by step instructions.

 

[Ron Martell]

I've had a problem with USB devices in the past but found a work-around but
now it's causing more problems.

1st problem was that I got a scanner (USB) and when the scanner was on, the
computer would not boot in. Easy solution, turn off scanner and then boot in
and then turn on scanner.

Now I've gotten a USB hub and it's doing the same thing. It won't boot in
until I disconnect and turn it off and boot in without it.

What a pain!!! Is there any solution for this? I have Windows XP Pro, SP2,
Ram is 1 gigabyte, 2.0ghz, Pentium 4.

Anything I can check or do to resolved this issue?

I have encountered the same or similar problems on a few computers
recently, and as yet have not been able to come with any fix. The
only solution I have is to unplug all of the USB devices, boot the
computer, and then reconnect the USB items.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Guest]

Went into the Bios setting. Under USB controller ports, there was the
"legacy support" and it was disabled. I tried one of the choices which was
"all devices" as the only other one was "no mice." and Windows wouldn't load.
The only other choices under the USB controller Ports was On Chip IDE which
was set to "both" and On Chip Lan and that was set to (enabled).

As far as the order of the booting in, 1st ws Floppy, 2nd was IDE, 3rd was
disabled and the spot for "try other devices" was set to "no."

So what else can this issue be? Is it time to get a new motherboard?

~Sue

 

[Kerry Brown]

I have seen this problem before. It is usually caused by one device. In the
case I saw it was a scanner. Windows wouldn't boot if the scanner and some
but not all other USB devices were connected. Unplugging the scanner allowed
Widnows to boot with any other combination of USB devices connected. If you
can figure out which one it is just unplug it until after Windows is
running.