G
Guest
My operating system is Windows XP. I had no errors, but when I tried to turn
the 6 month old computer (still under warranty) on, it gets to the boot
screen, but does not boot. By going through F10 while booting, I can get to
a command prompt where I can see that the computer thinks that c: drive is
now H: drive. I have run several check disks from the command prompt, and no
problem was found. I have active Virus and Spyware protection which I keep
enabled, and I regularly run scans.
I went through the computer's technical service, and they were at the point
of reinstalling the operating system, but I know that I can copy some files
that I want to my jump drive, before I do that. And, I want to see, if there
are other options.
How can I tell, if the boot sector is damaged, or whether Windows XP has
simply renamed the boot drive?
I am able to get on line via another computer to see responses.
Thanks in advance!
the 6 month old computer (still under warranty) on, it gets to the boot
screen, but does not boot. By going through F10 while booting, I can get to
a command prompt where I can see that the computer thinks that c: drive is
now H: drive. I have run several check disks from the command prompt, and no
problem was found. I have active Virus and Spyware protection which I keep
enabled, and I regularly run scans.
I went through the computer's technical service, and they were at the point
of reinstalling the operating system, but I know that I can copy some files
that I want to my jump drive, before I do that. And, I want to see, if there
are other options.
How can I tell, if the boot sector is damaged, or whether Windows XP has
simply renamed the boot drive?
I am able to get on line via another computer to see responses.
Thanks in advance!