bluescreen/stop error.

[Bruce]

Had a friend ask me , when he run a virus scan with verizon's virus scanner,
when he came back
had a blue screen with writing.

Stop error screen, any new hardware of software is properly installed,
beginning physiscal dump of physical memory
then he reset the computer and got this,
order my be reversed in the way he told me.

Kcor40.dll was not found/
one or more system dll's could not be loaded.
fatal system error, system shutdown.

suggestions?

 

[Guest]

You could try booting up in "Safe Mode" (hold down F8 while the computer
boots up) and then uninstalling the Verizon Virus Scanner.

 

[Ron Martell]

Had a friend ask me , when he run a virus scan with verizon's virus scanner,
when he came back
had a blue screen with writing.

Stop error screen, any new hardware of software is properly installed,
beginning physiscal dump of physical memory
then he reset the computer and got this,
order my be reversed in the way he told me.

Kcor40.dll was not found/
one or more system dll's could not be loaded.
fatal system error, system shutdown.

suggestions?

Kcor40.dll is a Kodak Easy Share file so it should be entirely
dispensable and not loading it should not cause any sort of fatal
system error. Note that is "should not" rather than "will not" as
the incompetent bungling nincompoops who produced that software are of
the same ilk as the incompetent bungling nincompoops who produce
software for Symantec/Norton.

But the basic fact is we need information, specifically from the "blue
screen with writing". Without that information, especially the error
(STOP) code and all 4 of the parameters for it there is no point in
even attempting to suggest a solution.

Post that information from the "blue screen with writing" back here
and we should be able to give you some practical suggestions.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."