Blue Screen

[Toos van Spaandonk]

I get the message "Blue screen" problem.. After shutting down the
computer, he won't shut down. After several minutes he restarts the system
again. Sometimes I am lucky and the computer shuts down. Other times he
restarts again.

What is the solution for this problem. I have a new system just for a week.
And already there is a problem.!!!!!!

contact: (e-mail address removed)

 

[Mick Murphy]

If it is brand new, it is under Warranty.
Contact the seller A.S.A.P.

 

[Richard G. Harper]

If this is a new computer, take it back for warranty repair or replacement.

 

[Toos van Spaandonk]

The first days there was no problem. Two days ego I shut down the system and
it kept on closing ( the same way wenn it has to download updates.

Today : this morning it didnot shut down. I made a hard shut down . This
afternoon the system shut down twice on the normal way.

Have you had the problem from day one? If not, when did the problem start?
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[How to ask a question]
http://support.microsoft.com/kb/555375

I get the message "Blue screen" problem.. After shutting down the
computer, he won't shut down. After several minutes he restarts the
system
again. Sometimes I am lucky and the computer shuts down. Other times he
restarts again.

What is the solution for this problem. I have a new system just for a
week.
And already there is a problem.!!!!!!

contact: (e-mail address removed)