Blue Screen

[Chrissie]

Hi,
I got a new pc yesterday, plugged it all in and after downloading the driver
for modem worked fine. Untill it started shutting down and a blue screen
appeared. I ran the solution checker and it said it was a problem with the
driver to the modem. How do I solve it?/
thanks

 

[Sinner]

Hi,
I got a new pc yesterday, plugged it all in and after downloading the
driver
for modem worked fine. Untill it started shutting down and a blue screen
appeared. I ran the solution checker and it said it was a problem with
the
driver to the modem. How do I solve it?/
thanks

Modem>Internal or External? If internal, and a new machine, you shouldn't
have had to download any drivers. If external, you might want to supply the
make/model and operating system you're trying to use it on. There are too
many unknowns for us to be able to provide solutions.

 

[Rick Rogers]

Hi Chrissie,

Remove that driver and get a different one, preferably directly from the
modem manufacturer and not Windows Update.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com