Blue Screen

[Guest]

We recently bought a new computer, it has been working for the past two days.
When I logged in today i got the "error report" box pop up, as soon as I
clicked dont send, it blue screened. Repeated the process.. same thing keeps
happening. Now i have the "error report" box sitting in the corner of my
screen.

We are using XP Proffessional.

Any ideas ?

 

[RoadRunner]

Hi ... What does the error say ?

 

[Ron Martell]

We recently bought a new computer, it has been working for the past two days.
When I logged in today i got the "error report" box pop up, as soon as I
clicked dont send, it blue screened. Repeated the process.. same thing keeps
happening. Now i have the "error report" box sitting in the corner of my
screen.

We are using XP Proffessional.

Any ideas ?

A 2 day old computer should still be under full warranty from the
manufacturer and/or dealer. Have you contacted them?

There are tens of thousands (at least) of different possible error
messages that can be produced by Windows XP and without some detailed
information as to exactly what your error message says it is
impossible to offer you any suggestions as to how to fix the problem.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm