Blue Screen when trying to Print

[Tony Scott]

To all,,,

I am having a serious problem since loading WIN2000,
SP4.. My conputer continues to reboot when trying to
print with my Minolta QMS laser printer.. When I go into
safe mode, I see an area "Add Port Monitor Failure" and
the system resets itself.. Any suggestions?????

 

[Guest]

Me too, I just posted (See - Blue Screen when printing just like Microsoft Knowledge Base Article - 827953 29/1/04), meant to be a hotfix for SP3, but I cannot see it included in SP4!!...Fil

 

[Bill Peele [MS]]

--------------------
From: =?Utf-8?B?Rmls?= <[email protected]>
Subject: RE: Blue Screen when trying to Print
Date: Thu, 29 Jan 2004 19:36:05 -0800
Newsgroups: microsoft.public.win2000.printing

Me too, I just posted (See - Blue Screen when printing just like Microsoft Knowledge Base Article - 827953 29/1/04),
meant to be a hotfix for SP3, but I cannot see it included in SP4!!...Fil
--

Fil,

The hotfix for the following article is a post SP4 hotfix. So, if you are having this issue you will need to call support to obtain
the hotfix or wait for the next Sevice Pack.

827953 - Computer Crashes and a Stop 0x50 Error Occurs When You Try to Print a Document
http://support.microsoft.com/default.aspx?scid=kb;[LN];827953

Bill Peele
Microsoft Enterprise Support

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