Blue screen stop 0x0...F4 while attempting Uninstall of IBM DB2 Express-C V9

F

Fred Morrison

Windows Vista Ultimate keeps giving a blue screen of death when I attempt to use Control Panel's
Add/Remove Programs to get rid of IBM DB2 Express-C Version 9 from my laptop.

I upgraded from Windows XP Pro SP2 to Windows Vista Ultimate on 2/2. I leave it up to you to decide
if going almost 8 days before getting my first blue screen of death in Windows Vista Ultimate is
good, bad or something else.

Ultimately, I had to use a registry editor to locate and remove all entries that referenced
"IBM.Data", "IBM.VSAI", and "C:\Program Files\IBM\". Same thing for any personal and system-wide
Environment variables.
 
C

Chad Harris

Hi Fred--

I don't know anything about the IBM DB2 program. I wish I did.
http://www-306.ibm.com/software/data/db2/


Going 8 days before a BSOD in Windows and what it means would be interpreted
differently by different people. MSFT would call it "something else." You
didn't state the stop error on the BSOD, but it seems to be software
related.

I have three ideas on how to stop this behavior.

1) Boot to safe mode and uninstall from there.

2) Type verifier in your run box and disable deadlock detection and the
inspetion of your AV program's software drivers (won't impact your AV
program's protection one nano-scintilla--just the inspection of drivers from
a well known program).

How to Use DV
http://support.microsoft.com/kb/244617/en-us

3) Do a Startup Repair (can be used when you can boot--no downside either):

**How to Run Startup Repair (From Win RE Environment)

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

Note The computer must be configured to start from a CD or from a DVD. For
information about how to configure the computer to start from a CD or from a
DVD, see the information that came with the computer.
2. Restart the computer. To do this, click Start, click the arrow next to
the Lock button, and then click Restart.

This usually means that you enter bios setup by whatever key or keys
(sometimes there is more than one key that will do it for your model--go to
pc manufacturer site) and configure CD to be first in the boot order.

See for ref:
Access/Enter Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm

Note If you cannot restart the computer by using this method, use the power
button to turn off the computer. Then, turn the computer back on.

3. Set your language preference, and then click Next.

Note In most cases, the startup repair process starts automatically, and you
do not have the option to select it in the System Recovery Options menu.

4. Click Repair your computer.

5. In the System Recovery Options dialog box, click the operating system
that you want to repair, and then click Next.

6. In the System Recovery Options menu, click Startup Repair to start the
repair process.

7. When the repair process is complete, click Finish.

Additional References for Startup Repair With Screenshots:

How to Use Startup Repair:

***Accessing Windows RE (Repair Environment):***

1) Insert Media into PC (the DVD you burned)

2) ***You will see on the Vista logo setup screen after lang. options in the
lower left corner, a link called "System Recovery Options."***

Screenshot: System Recovery Options (Lower Left Link)
http://blogs.itecn.net/photos/liuhui/images/2014/500x375.aspx

Screenshot: (Click first option "Startup Repair"
http://www.leedesmond.com/images/img_vista02ctp-installSysRecOpt2.bmp

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

3) Select your OS for repair.

4) Its been my experience that you can see some causes of the crash from
theWin RE feature:

You'll have a choice there of using:

1) Startup Repair
2) System Restore
3) Complete PC Restore

CH
 

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