Blue screen of death

G

Guest

My computer shuts dowm randomly on its own. The blue screen saysthe following.

0x0000008E (0xC000001D,0x8054AFE6,0xF9CCCE7C,0x00000000)
I"m running Win XP with an AMD K-6 processor. 256 mb memory, 120 gb harddrive,

Norton Antivirus , AVG antivirus, Adaware SE Pro. Might run fine for a day
or even a week , then suddenly shuts down (usually when idle) Can anyone
help?
Thanks
 
J

Joshua Smith [MSFT]

Hi,

To determine what driver is causing the problem I need you to enable driver
verifier.
Steps:
1) Windows Key + R
2) Type in 'verifier' and hit enter
3) Make sure 'Create Standard Setting' is selected and hit next
4) Click on 'Select all drivers installed on this computer' and hit Finish
5) Reboot

There is a possibility that your computer will crash on reboot. If this
occurs hit F8 when rebooting just before the windows logo screen and select
the safe mode boot option. Follow the same steps above but on step 4 choose
'Select driver names from a list'; hit next; check the box next to any
driver where the provider is not Microsoft; hit Finish; reboot.

This will slow the performance of you computer a little while enabled but
will hopefully catch the driver causing corruption. Next time you crash
the blue screen will hopefully say something like
"DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
corresponding minidump (by default it is at c:\windows\Minidump ) my way.
If you have any questions or I didn't explain something well enough don't
hesitate to e-mail me back. Good Luck,


Joshua Smith
OpenGL Test Lab
Microsoft
 

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