Blue Screen of Death - Error Msg

[pbl]

Thanks to those who gave me some ideas regarding this problem and how I
might save some of the files on my drive. Unfortunately I have not had
internet access for several days so I decided to create a new thread. What I
didn't provide in the first thread was information about the error. So here
goes;

It followed downloading a file which AVG Free Edition told me contained a
virus. Before I could nutralise it the blue screen occurred. Now I am in a
blue screen reboot cycle; as soon as I reboot and Windows XP begins to load
up the blue screen occurs again.

The blue screen says:

A problem has been detected and windows has ben shut down to prevent damage
to your computer. If this is the first time you've seen this stop error
screen, restart your computer. If this screen appears again, follow these
steps: Check for viruses on your computer. Remove any newly installed hard
drives or gard drive controllers. Check your hard drive to make sure it is
properly configured and terminated. Run CHKDSK /F to check for hard drive
oorruption, and then restart your computer. Technical information: *** STOP:
0x0000007B (0xF78A6528, 0x000000E, 0x00000000, 0x00000000).

I cannot follow any of the above steps because I cannot reboot my laptop.

I do not believe it is a drive problem. I installed a new drive a couple of
months ago and it has been working very well. Also, this problem occurred
with a virus being detected which I assume has corrupted some important
system files.

Any advice would be appreciated.

 

[Phil Weldon]

'pbl' wrote, in part:
| Thanks to those who gave me some ideas regarding this problem and how I
| might save some of the files on my drive. Unfortunately I have not had
| internet access for several days so I decided to create a new thread.
_____

Please post this message in your original thread. This will keep all the
information together. The most useful advice will likely come from those
who closely folow this newsgroup. After a month of no activity an new
thread might be a good idea, but not after only three days.

Phil Weldon

| Thanks to those who gave me some ideas regarding this problem and how I
| might save some of the files on my drive. Unfortunately I have not had
| internet access for several days so I decided to create a new thread. What
I
| didn't provide in the first thread was information about the error. So
here
| goes;
|
| It followed downloading a file which AVG Free Edition told me contained a
| virus. Before I could nutralise it the blue screen occurred. Now I am in a
| blue screen reboot cycle; as soon as I reboot and Windows XP begins to
load
| up the blue screen occurs again.
|
| The blue screen says:
|
| A problem has been detected and windows has ben shut down to prevent
damage
| to your computer. If this is the first time you've seen this stop error
| screen, restart your computer. If this screen appears again, follow these
| steps: Check for viruses on your computer. Remove any newly installed hard
| drives or gard drive controllers. Check your hard drive to make sure it is
| properly configured and terminated. Run CHKDSK /F to check for hard drive
| oorruption, and then restart your computer. Technical information: ***
STOP:
| 0x0000007B (0xF78A6528, 0x000000E, 0x00000000, 0x00000000).
|
| I cannot follow any of the above steps because I cannot reboot my laptop.
|
| I do not believe it is a drive problem. I installed a new drive a couple
of
| months ago and it has been working very well. Also, this problem occurred
| with a virus being detected which I assume has corrupted some important
| system files.
|
| Any advice would be appreciated.
|
|

 

[Bob Harris]

You can run CHKDSK, without being able to boot into XP.

Use the XP recovery console, run either form the XP CDROM (if you have one
or can get one of same type as oinstalled on your PC, home or pro), or from
the multiple floppy disk set (free download from Microsoft).

In the recovery console, use CHKDSK C: /R (not /F). This may take an hour
to complete, becasue it also checks every byte of free space on the C:
partition.

Here are some links about the recovery console:

http://www.wown.com/j_helmig/wxprcons.htm

http://www.xxcopy.com/xxcopy33.htm (near bottom)

http://www.kellys-korner-xp.com/win_xp_rec.htm

http://support.microsoft.com/kb/314058

Plan B: If you built this PC using a retail copy of XP, use the "repair"
option built into the XP CDROM. This option is not available if you bought
the cheaper OEM version of XP. In that case, think about a "clean" install.
Repair means leave personal files alone (and installed programs). Clean
install means erase everything (on C and start over. A clean install can
fix registry problems, whereas a repair install will usualy not fix them.
Both "refresh" XP files (EXE, DLL, etc). Caution: Should a repair fail
then you might need to do a clean install anyway. Thus, have a backup of
all important personal files. See Plan C prime below. Here are some links
about repairing XP:

http://support.microsoft.com/default.aspx?scid=kb;en-us;315341



http://www.webtree.ca/windowsxp/repair_xp.htm



http://www.extremetech.com/print_article/0,3998,a=23979,00.asp



http://www.geekstogo.com/forum/Repair-Windows-XP-t138.html


Plan C: Use the recovery procedure that was provided with your PC by its
maker. This may be a boot option, or it may be via a bootable CD (or
floppy) that recovers from a hidden partition. If you forgot how to do
this, contact the PC makers support group (or website). Chances of losing
all personal data and installed programs = 100%.

Plan C prime: First rescue your data to an external USB drive, using any
one of several free "live" LINUX CDs. (The images are free downloads, but
you must burn to CD or DVD youself.) See following links; KNOPPIX is
particularly easy to use, but is a very large download:

http://www.frozentech.com/content/livecd.php

http://www.knopper.net/knoppix/index-en.html