Blue said:
Hi, Sorry for my english , i'm asking you from barcelona. I have windows
vista in my pc (notebook) and one day it shut down with the blue screen now i
can't get to the normal window , I only can acces to the safe mode ,but I
have a lot of important information that I don't want to loose , and the safe
mode don't let me make a copy disc of my files.
I tryed a lot of things , bias, reeboot, the windows repair tools ,recovery
manager but I can't take off my files.
what can I do?
Help me please!!
Without knowing the exact text of the Stop Error (Blue Screen), no one
can help you diagnose the issue. See:
http://www.aumha.org/win5/kbestop.htm - Stop Errors
As for getting your data off, it is completely possible to retrieve data
from a machine that won't boot into Windows. Here is general information
about data retrieval, assuming the hard drive is physically good:
1. Pull the drive and slave it in a computer running a working install
of XP/Vista. Depending on the target drive's characteristics, you may
need a drive adapter; i.e., laptop-to-IDE or a SATA controller card,
etc. A usb/firewire external drive enclosure works very well, too. Use
the working Windows Explorer to copy the data to the rescue system's
hard drive and then burn the data to cd or dvd.
2. Often XP/Vista will not boot with a slaved drive that has a damaged
file system. In that case, boot the target computer with either a Bart's
PE or a Linux live cd such as Knoppix and retrieve the data that way.
Here is general information on using Knoppix for this:
You will need a computer with two cd drives, one of which is a cd/dvd-rw
OR a usb thumb drive with enough capacity to hold your data OR an
external usb/firewire hard drive formatted FAT32 (not NTFS). To get
Knoppix, you need a computer with a fast Internet connection and
third-party burning software. Download the Knoppix .iso and create your
bootable cd. Then boot with it and it will be able to see the Windows
files. If you are using the usb thumb drive or the external hard drive,
right-click on its icon (on the Desktop) to get its properties and
uncheck the box that says "Read Only". Then click on it to open it. Note
that the default mouse action in the window manager used by Knoppix
(KDE) is a single click to open instead of the traditional MS Windows'
double-click. If you want to burn CD/DVDs, use the K3b program.
http://www.knoppix.net
http://www.nu2.nu/pebuilder/ - Bart's PE Builder
Malke
