Blaster Worm Patch (823980) Wont Install

K

Kyonn Gowans

Every time I go to the Windows update site for Winxp it list the Blaster
worm patch under "critical updates and service packs" I download and install
the patch, after it says that the installation is complete I restart the
computer but when I go back to the update site it still list the patch as
being needed. I have done this 6 or 7 times over the past few days any help
would be greatly appreciated.
 
D

Doug Knox MS-MVP

If you have manually, or used a utility to, remove the Hotfix backup files
and associated Registry issues for Add/Remove Programs, then see:
http://www.kellys-korner-xp.com/xp_tweaks.htm Line 266, Left Column.
Prevent Prompting for Hotfix KB823980. Note: This fix will only work if
KB823980 is actually installed.
 
L

Larc

| > Go to Control Panel, Add or Remove Programs, if
| > Windows XP Hotfix KB823980
| >
| > is listed, then it's already installed.
| > --
| > T.C.
| > Pay it forward...
|
| It's not listed there, but it says it was installed successfully each time I
| download it. Any idea about what's going on?

I don't recall that 823980 showed up in my uninstall list. Go to your Windows
folder and check to see if KB823980.log is there. If it is, 823980 has been
installed. Just make sure there's not a file called KB823980Uninst.log as well.
If it is, that means 823980 has been uninstalled.

If you regularly delete your log files, this info probably won't help.

Larc



§§§ - Please raise temperature of mail to reply by e-mail - §§§
 
K

Kyonn Gowans

I don't recall that 823980 showed up in my uninstall list. Go to your Windows
folder and check to see if KB823980.log is there. If it is, 823980 has been
installed. Just make sure there's not a file called KB823980Uninst.log as well.
If it is, that means 823980 has been uninstalled.


Yep it's there, so I can safely assume that the patch has been installed?
 
T

Torgeir Bakken (MVP)

Kyonn said:
Yep it's there, so I can safely assume that the patch has been installed?

Not really. The only sure way is to check that the correct files are in place.

Verify that the files Ole32.dll, Rpcrt4.dll and Rpcss.exe in your
System32 folder is corresponding with the values here check that
the fix is really installed:

(be sure to look up the correct OS section)
http://support.microsoft.com/default.aspx?kbid=823980

If they do, the patch is installed and there is no point in installing it
again.
 
T

T.C.

It sure is listed in my Add or Remove Programs as:

Windows XP Hotfix - KB823980

There's a REMOVE button as well...
 
L

Larc

|
| > I don't recall that 823980 showed up in my uninstall list. Go to your
| Windows
| > folder and check to see if KB823980.log is there. If it is, 823980 has
| been
| > installed. Just make sure there's not a file called KB823980Uninst.log as
| well.
| > If it is, that means 823980 has been uninstalled.
|
|
| Yep it's there, so I can safely assume that the patch has been installed?

I've heard it's supposed to be a good sign, but each subsequent effort to
install a hotfix may overwrite the original log. One program that claims to be
able to report whether hotfixes have been installed is Belarc Advisor. It's a
free program and is available here:

http://www.belarc.com/free_download.html

When you open the program after installation, look under "Installed Microsoft
Hotfixes."

Larc



§§§ - Please raise temperature of mail to reply by e-mail - §§§
 
K

Kelly

Close Windows Explorer, run the edit on line 257 which includes the prompt
for the patch once your system has been cleaned. This script removes all
variants of the W32.Blaster.Worm (original, b and c) and will inform you
whether or not the patch is already installed.
http://www.kellys-korner-xp.com/xp_tweaks.htm. Direct download:
http://www.kellys-korner-xp.com/regs_edits/msblast.vbs

Prevent Prompting for Hotfix KB823980 (Line 266)
http://www.kellys-korner-xp.com/xp_tweaks.htm

List of installed Hotfixes (Line 193)
http://www.kellys-korner-xp.com/xp_tweaks.htm

/xp_tweaks.htm

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm

installed?
 
P

PCyr

Off topic question... how the heck do you and Doug Knox know all these
fixes?!?
Like seriously, I know more about computers than anyone I personally know,
and I can kinda make sense of some basic registry things, but how do you two
know *that* much about the OS? (Maybe since I haven't had any
post-secondary training on computers I'm just making a big deal of it.)


--
Check out http://www.kellys-korner-xp.com for amazing tweaks and fixes

Member of "Newsgroups are for everyone"

Email address is fake to prevent SPAM.
Real email address is pcyr2000 AT hotmail DOT com
Change the obvious to the obvious.
 
S

SuperGumby

I guess 'special interest' in most cases.

then, when a small business server 4.0 to 4.5 upgrade failed and I contacted
PSS and eventually got an SBS engineer on the job, I was AMAZED that it
seemed he knew the NT registry, with all the extras added, like the back of
his hand.
 
P

PCyr

humm, I knew someone like that. He was fixing our computer (in DOS), one
screen would come up, and before I could read the first line, he would have
already had sent a command. His hands just flew like crazy.

--
Check out http://www.kellys-korner-xp.com for amazing tweaks and fixes

Member of "Newsgroups are for everyone"

Email address is fake to prevent SPAM.
Real email address is pcyr2000 AT hotmail DOT com
Change the obvious to the obvious.
 
K

Kelly

Hi there,

We don't "know" them, we create them. :blush:) Neither Doug nor I have had any
secondary training on computers. And as SG mentioned in part, in all of
"my" cases this has to do with special interest. You give me an issue and I
will try to re-create it and find the cause and fix.

/xp_tweaks.htm

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm
 
T

T.C.

I can't agree more. A client had the Blaster worm before there was any info
about it. It took me a half hour to find and fix the problem manually. As
time goes by, and I gain more and more knowledge about the OS, fixes become
easier using the processes of elimination and deduction. But, it helps to
have a "special interest" as Kelly wrote. I like problem solving. It's
like "Dr. Watson, the game is afoot."
 
K

Kelly

Same here, TC. I had a family member who had all of the symptoms two days
before msblast was even recognized or better said brought public.

/xp_tweaks.htm

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm


T.C. said:
I can't agree more. A client had the Blaster worm before there was any info
about it. It took me a half hour to find and fix the problem manually. As
time goes by, and I gain more and more knowledge about the OS, fixes become
easier using the processes of elimination and deduction. But, it helps to
have a "special interest" as Kelly wrote. I like problem solving. It's
like "Dr. Watson, the game is afoot."
--
T.C.
Pay it forward...
t__cruise@[REMOVE]hotmail.com
Delete [REMOVE] from email address to respond by email

Kelly said:
Hi there,

We don't "know" them, we create them. :blush:) Neither Doug nor I have had any
secondary training on computers. And as SG mentioned in part, in all of
"my" cases this has to do with special interest. You give me an issue
and
I
will try to re-create it and find the cause and fix.

/xp_tweaks.htm

Top 10 Frequently Asked Questions and Answers
http://www.kellys-korner-xp.com/top10faqs.htm


you
two it
is,
 

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