Blank window pop up with Vista Ultimate

  • Thread starter Thread starter Louis
  • Start date Start date
L

Louis

Hi all

I just bought a Dell
Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
2.00 GB RAM
NVDIA GeForce 8600 GTS
Vista Ultimate
I have Norton Security 2007

When I receive the computer I had many problem With Window Mail and IE7. I
would get many window pop up.
I was told by Dell that my Computer was infected by Spyware or a virus.

I format and reinstalled everything. Now I get the same symptom. I did a
complete Norton scan and everything if fine.

When I go on Nero.com web page to download a trial version of Nero I get
many blank window pop up.

Is there a solution to solve the problem.

Thank you
 
Hi,

Sorry to ask, but did you disable all of the items it inserts into the
startup group and services? Usually there are at least 3-5 startup entries
and 2 or 3 services depending on configuration. Then the system needs to be
rebooted so that none of Symantec's background routines are running.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
Thank you Rick

The problem is with Norton, when I disable it, it solve my problem. Now I
have to look for a solution with Norton.

thank's again
 
I went to Norton support and I installed a Ad on service pack and it fix my
problem.

thank you
 
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