B
Bob Cmil
I am using Win XP SP3. This problem is happening more often lately. When it
does occur, it's from a cold boot. I use my login and the screen comes up
with just the wallpaper. The mouse works. The keyboard works. I can get Task
Manager by CTRL-ALT-DELETE, which I use to restart the PC. When I restart,
the PC comes up fine. The PC seems to think it's running fine.
Another thing I can report that's happening is Windows Explorer has been
crashing on me too. Not often. But I'll get a message saying Windows
Explorer was shut down to protect the computer. Is this related? (Yeah, I
still like using Win Explorer.) May or may not be related.
Finally, MS Update #KB960859 keeps "installing". It seems to happen once
a day. Related problem? Symptom?
(It took me FOREVER to find out somewhere I could ask this question, and I
STILL don't know if I'm in the right place. I used to email a Microsoft help
person and would get an answer in a day or two. Now it's 59 BUCKS JUST TO
ASK A QUESTION????? DELL won't help either - "sir, you have a "hardware
warranty" and not a "software warranty". Jerks.)
Any assistance would be appreciated. Now if I can only find my way back
here to check the answers...
does occur, it's from a cold boot. I use my login and the screen comes up
with just the wallpaper. The mouse works. The keyboard works. I can get Task
Manager by CTRL-ALT-DELETE, which I use to restart the PC. When I restart,
the PC comes up fine. The PC seems to think it's running fine.
Another thing I can report that's happening is Windows Explorer has been
crashing on me too. Not often. But I'll get a message saying Windows
Explorer was shut down to protect the computer. Is this related? (Yeah, I
still like using Win Explorer.) May or may not be related.
Finally, MS Update #KB960859 keeps "installing". It seems to happen once
a day. Related problem? Symptom?
(It took me FOREVER to find out somewhere I could ask this question, and I
STILL don't know if I'm in the right place. I used to email a Microsoft help
person and would get an answer in a day or two. Now it's 59 BUCKS JUST TO
ASK A QUESTION????? DELL won't help either - "sir, you have a "hardware
warranty" and not a "software warranty". Jerks.)
Any assistance would be appreciated. Now if I can only find my way back
here to check the answers...