blank screen on resume from hibernate

[Markus Loeffler]

When i resume from hibernate i often get a blank screen, where the login
screen should appear. there is no video signal, shutdown via
power-button does not work, it seems like a complete crash.
the error is not reproducible so far.

i tried:
unplugging external devices, then going into hibernate, resuming
unplugged/plugged

hibernating from battery/resuming from battery (same for AC and mixed
combinations)

closing all programs before hibernation


so far, i get this error about every 2nd time, which is really annoying.

if anyone knows sth that could help, plz post here or email me.

thanx in advance

Markus

 

[Rick \Nutcase\ Rogers]

Hi Markus,

Have you checked with the manufacturer (this sounds like a laptop?) for an
updated display driver?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[RickM]

Usually a policy causes this to happen. Follow the steps
below should resolve this issue for you.

1. Click Start, click Run, type "REGEDIT" (without quotes)
and press Enter.

2. Locate and click the following registry keys.

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows

3. Right-click the Windows key and click Delete.

4. Locate and click the following registry key.

HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows

5. Right-click the Windows key and click Delete.

6. Locate and click the following registry key.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion
\Policies

7. Right-click the Policies key and click Delete.

8. Locate and click the following registry key.

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersio
n\Policies

9. Right-click the Policies key and click Delete.

10. Restart your pc. Leave it go into hibernation mode.
Attempt to resume from hibernation mode.

Issue should be resolved