Blank IE windows popup like popup ads

G

Guest

My clients Windows 98 laptop was riddled with trojan horse viruses and tons of spyware. I finally got all of the viruses out and I use spybot and spysweeper and cleaned out every bit of spyware they found. I did all the critical and recommended updates including IE 6 sp1 but I'm stuck with one problem.

After connecting to the internet and opening up a web page within 30 to 60 seconds a webpage window will open saying that the server can not be found. I close this page and within a minute another IE page will open only this one is completely blank. It doesn't matter if I close it or not after a few minutes I will have serveral of these blank pages open.

I'm now running zonealarm and a popup blocker and I still have the problem.

It even does it if my security settings are set to high.

I know it sure sounds like spyware but does anyone know how to get rid of it?
 
D

Don Varnau

Hi,
Sounds like there's still malware running on the machine.

Work through the solutions (CWShredder, Ad-aware, Spybot) at
http://mvps.org/winhelp2002/unwanted.htm Also note the security tips on that
page.

If that routine doesn't clean things up, go to
http://www.aumha.org/a/quickfix.htm Work through steps 1-3, then post a
HijackThis log for analysis (step 4.)

Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

Hope this helps,
Don
--
MVP IE/OE
Please reply to the newsgroup so that others may participate.

tbrox said:
My clients Windows 98 laptop was riddled with trojan horse viruses and
tons of spyware. I finally got all of the viruses out and I use spybot and
spysweeper and cleaned out every bit of spyware they found. I did all the
critical and recommended updates including IE 6 sp1 but I'm stuck with one
problem.
After connecting to the internet and opening up a web page within 30 to 60
seconds a webpage window will open saying that the server can not be found.
I close this page and within a minute another IE page will open only this
one is completely blank. It doesn't matter if I close it or not after a few
minutes I will have serveral of these blank pages open.
 

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