Blank Dvd not recognized

[Rainy]

I purchased a dvd burner a few months back.. and have not been able to burn
a dvd disk successfully. every time I start to.. the program asked me to
insert a blank dvd.. which I do! I get the response ... please enter the
blank dvd.. I have inserted both dvd-rw or dvd+rw to no avail..here is the
burner info... I spent a lot of money for something I can't use.. yes it
will play pre-recorder Dvd's ... but that's it.. thanks in advance! Rainy

ROM:12x, CD:32x/16x/40x DVD+RW/DVD-RW)

 

[CWatters]

I purchased a dvd burner a few months back.. and have not been able to burn
a dvd disk successfully. every time I start to.. the program asked me to
insert a blank dvd.. which I do! I get the response ... please enter the
blank dvd..

Have you tried another make of DVD/RW?

What program are you using to burn the DVD?

 

[Rainy]

I was using nero... I can't afford to go out and buy different dvd's...

 

[Rainy]

forgot to say.. I did use one of my techs when he was trying to figure it
out... and it was different... still did not recognize it... Rainy

 

[Guest]

You might try checking Nero forums and forums specific to the DVD burner
manufacturer. It may be a driver issue or there may be a firmware update
available for that burner. Also, are you making sure you are putting the DVD
in the drive right side up?

 

[Rainy]

Yes i have the drive right side up Will check out the forums thanks for
the input... Rainy

 

[CWatters]

I was using nero...

Sorry if you know this but....

a) was this copy of nero supplied with the DVD drive or another drive
already in your PC? I believe OEM vers are only designed to work with the
supplied drive.

otherwise

b) Are you selecting "DVD" at the top left of the "New compilation" wizard?

Like I said sorry if you know this stuff.

 

[Rainy]

yes I am... also a program came with my burner, and it doesn't work
either... I have had nero for a long time... 'm sorry I can't
remember the name of the burner program... I haven't used it in a long
time... since it didn't work... paid a lot of money for this
program that only plays dvds does not record them.. Rainy

 

[Harry Ohrn]

This sounds like it could be a faulty drive. Check your warranty.

 

[Guest]

As Kathea mentionted, it could be a firmware (driver) problem or it could be
a software problem (multiple incompatible burning software on your system). I
would try this. 1) Uninstall all burning software, update your firmware,
re-install the burning software for your drive.

To uninstall the software, START>CONTROL PANEL>ADD REMOVE PROGRAMS

To update your drives firmware, 1st check what firmware version your drive
is currently at.

START>right click MY COMPUTER>click PROPERTIES>click the tab HARDWARE>click
DEVICE MANAGER>click the + sign beside DVD/CR ROM DRIVES>right click on the
drive>click PROPERTIES>click the tab DETAILS>

You will see your drives name followed by a long underscore, next is the
firmware version currently installed, then more underscore and other stuff.
Make a note of the firmware version then go to the manufacturers website and
search for firmware (driver) updates for your drive. If you need to update
the firmware (which you probably do) make sure you follow the manufacturers
instructions EXACTLY. If you don't you could toast your drive.

Once you've updated your drive to the most current firmware (driver) version
then install the burning software that came with your drive.

NOTEKY

 

[Guest]

And then check for updates for your burning software and install them too.

NOTEKY

 

[Rainy]

thanks so much.. I will definitely try this Rainy