blank desktop

[Kathy]

Help! I was trying to install a downloaded program
(Walmart's digital music store), and when I rebooted, the
desktop came up completely empty. All that's there is the
photo I had for the background. Right clicking does
nothing, and the windows key does nothing. All I can do
is use ctrl-alt-del to bring up the task manager to select
programs to run. How can I get my desktop icons and the
bar at the bottom of the screen back? Thanks!

 

[Rick \Nutcase\ Rogers]

Hi,

Try System Restore. From the Task Manager, locate and run the rstrui.exe
file under C:\Windows\system32\Restore folder.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

hi kathy,
apart from performing a system restore which is an excellent idea, pl check
whether this software is compatible with windows xp.
sometimes incompatible software can also crash the computer
good luck